Piney's Server

Bend, OR, USA|

Job Overview

Compensation

Hourly

Range $11.25 - $19.00

Work Schedule

Flexible

Benefits

Free Golf

Free recreation rentals

50% food & beverage discount

50% retail discount

Free bike rentals

Employee Discounts

Job Description

Sunriver Resort is a premier destination located in Central Oregon, renowned for its stunning natural beauty and wide range of recreational activities. As a full-service resort, it offers guests an exceptional experience through its luxury lodging, championship golf courses, extensive dining options, and numerous outdoor amenities. The resort is committed to maintaining its AAA Four Diamond standards, reflecting its dedication to quality and superior guest services. Sunriver Resort fosters a culture based on trust, open and honest communication, and a strong commitment to both their guests and employees. They continually strive to be recognized as both a destination and employer of choice, ensuring an inclusive and enjoyable work environment with opportunities for growth and development. Joining Sunriver Resort means becoming part of a team that values collaboration, excellence, and guest satisfaction.

The Piney’s Café Pool Server position is a seasonal opportunity that allows candidates to work in a lively and beautiful poolside setting during the summer months. This role is integral in delivering high-quality service to guests by efficiently managing cashier and serving duties within The Piney’s Café. The position requires interaction with guests to take orders, process payments, ensure compliance with Oregon Liquor Control Commission (OLCC) and resort policies, and promote menu specials. The server will contribute to maintaining the cleanliness and appearance of the pool area, assist in food preparation, and provide impeccable table and lounge chair service. This role demands excellent communication skills, attention to detail, and the ability to support a team-oriented environment. Employees in this position will enjoy valuable benefits such as free golf access, free recreation rentals, discounts on food, beverage, and retail, as well as complimentary bike rentals. The position offers an exciting opportunity to be part of a well-respected resort while gaining experience in food and beverage service within a dynamic hospitality setting. Ideal candidates are enthusiastic about hospitality, capable of multitasking, and eager to create memorable experiences for all guests while embodying Sunriver Resort’s core values.

Job Requirements

High school education required
prior hospitality experience preferred
at least six months food & beverage experience preferred
at least one year customer service experience preferred
at least six months POS system experience preferred
basic computer skills including Microsoft
must be 18 years of age
must be able to accurately follow instructions, both verbally and written
must possess excellent communication skills
must always ensure a teamwork environment
must have or be able to obtain prior to start date a valid OLCC card
must have or be able to obtain prior to start date a valid Oregon Food Handler’s permit
ability to work a flexible schedule that may include evenings, weekends and holidays
must have a passion for creating an exceptional experience for all guests
must be able to stand on feet throughout the shift, with intermittent periods of walking
must be able to frequently lift and carry up to 10 lbs and occasionally up to 30 lbs
must be able to occasionally push/pull up to 50 lbs

Job Qualifications

High school education required
prior hospitality experience preferred
at least six months food & beverage experience preferred
at least one year customer service experience preferred
at least six months POS system experience preferred
basic computer skills including Microsoft
must possess excellent communication skills
must always ensure a teamwork environment
must have or be able to obtain prior to start date a valid OLCC card
must have or be able to obtain prior to start date a valid Oregon Food Handler’s permit
ability to work a flexible schedule including evenings, weekends and holidays
must have a passion for creating an exceptional experience for all guests

Job Duties

Takes guests orders using POS system
receives proper and accurate payment from guests
distributes appropriate change
accurately reports tips and hours each shift using proper documents
adheres to OLCC and Sunriver Resort policies and procedures
ensures bookkeeping policies and procedures are followed daily
assists chefs/cooks with food preparation
provides pool service to guests of The Forest House
counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change
adheres to proper cash drop procedures and closing out daily procedure
serves guests food and beverages tableside/lounge chair side
wipes down all surfaces to ensure the cleanliness of the facility
informs and promotes guests of any specials
checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
processes dishes through washer and puts away dishes, glassware and equipment
familiarizes him/herself with menu
maintains knowledge of beer/wine/signature cocktails offered
offers creative selling of products to guests
answers questions and/or makes recommendations on menus as needed
explains how various menu items are prepared, describing cooking methods and ingredients
takes into consideration any special request, dietary issues made by the guest
provides general resort information for guests