PINE Reservationist/Host

Pyramid Global Hospitality is a renowned hospitality management company operating a vast portfolio of more than 200 hotels and resorts, along with over 18,000 associates across the United States, the Caribbean, and Europe. The company manages several prestigious brands including Benchmark Resorts & Hotels, known for a collection of distinctive independent properties; Axiom Hospitality, its European hotel management company; and PYRAMIDWORKS which offers integrated workplace and facilities services. Headquartered in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality combines the advantages of global scale with a personalized, hands-on approach focused on exceptional service, operational excellence, and forming long-term partnerships. This extensive network and diverse brand portfolio enable Pyramid to deliver superior hospitality experiences and foster vibrant work environments nationwide and internationally.

With a strong commitment to its workforce, Pyramid Global Hospitality places its people at the core, nurturing an environment where associates are valued, supported, and empowered to advance their careers. The company encourages collaboration with experienced industry leaders and offers meaningful career development opportunities including exposure to various hotel brands and markets. Whether an individual is starting their career in hospitality or has extensive experience, Pyramid provides avenues for growth, learning, and impactful contributions. The company's dedication to maintaining an inclusive and welcoming culture for its associates has earned it numerous accolades, including being recognized by USA Today, The Boston Globe, and The Houston Chronicle as one of the best places to work. Additionally, its properties have received prestigious travel awards from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, reflecting its commitment to service excellence and guest satisfaction.

One of the iconic properties under Pyramid's management is The Hanover Inn, a historic establishment dating back to 1780. With a rich heritage serving notable guests such as Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, Reagan, and dignitaries like Booker T. Washington alongside entertainers and writers of legendary status, the Inn represents the pinnacle of hospitality tradition blended with modern luxury.

The available Host position at The Hanover Inn offers an exciting opportunity for a highly motivated, customer-focused individual to join the team. As the initial point of contact for guests arriving at the restaurant, the Host plays a crucial role in setting the tone for an exceptional dining experience. Responsibilities include greeting guests warmly, managing wait times, monitoring dining sections, handling reservations, and supporting the service team to ensure guests’ needs are met promptly and efficiently. The role also requires quick thinking and an engaging personality to maintain a smooth flow in a fast-paced environment.

This position is ideal for someone launching their career in restaurant hospitality or a driven individual passionate about creating memorable guest experiences. The Host role serves as a foundation for career development within a world-class property where dedication and enthusiasm are valued and rewarded. Compensation for this role ranges from $21 to $22.75 per hour and is influenced by a candidate's skill set, experience, certifications, and office location. Pyramid Global Hospitality upholds equal employment opportunities and is committed to fostering a diverse and inclusive workplace for all employees.