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Phlebotomist Team Leader

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts

Job Description

OneBlood is a leading non-profit organization dedicated to the collection, testing, and distribution of life-saving blood and blood components to hospitals across various regions. With a strong commitment to community health and patient care, OneBlood operates a network of blood donation centers and mobile blood drives. The organization upholds the highest standards for safety, quality, and regulatory compliance, following guidelines set by the Food and Drug Administration (FDA) and the American Association of Blood Banks (AABB). As a highly respected blood center, OneBlood plays a crucial role in supporting medical treatments, surgeries, and emergency responses, ensuring that patients receive the critical blood products they need to survive and recover.

The role of the Blood Collection Supervisor at OneBlood is vital in maintaining the organization’s mission of saving lives through effective blood collection. This position provides leadership, instruction, and guidance to the collection staff during blood drives and at branch locations, ensuring all operations are conducted efficiently and safely. The supervisor is responsible for overseeing the collection processes, performing phlebotomy and related procedures to collect blood or blood components from donors, while adhering strictly to OneBlood's policies, FDA regulations, and AABB standards. Beyond technical responsibilities, this role involves coordinating staff activities, managing supplies and equipment, and ensuring the overall quality and donor experience adhere to organizational expectations.

In addition to supporting daily operational tasks, the Blood Collection Supervisor contributes to donor recruitment efforts and works closely with donor recruitment teams to meet collection goals, including managing potential apheresis and platelet donors. For those assigned to mobile units, the position requires operating bloodmobiles and other collection vehicles safely to various sites. The role demands strong interpersonal skills to foster excellent customer service and professionalism towards donors and team members alike.

Given the nature of blood collection work, the Blood Collection Supervisor must be adaptable, capable of working under fast-paced conditions, and flexible regarding scheduling needs including weekends, holidays, and overtime. Physical demands such as lifting up to 50 pounds, standing for extended periods, and manual dexterity for handling phlebotomy equipment are an integral part of the job. The working environment may expose employees to weather extremes, bloodborne pathogens, and confined spaces, particularly on mobile units.

Overall, the Blood Collection Supervisor position at OneBlood is an essential leadership role that blends clinical proficiency, operational management, and team coordination to ensure the continual supply of safe, high-quality blood products to the community. This role offers an opportunity to work within a supportive and mission-driven organization that values equal opportunity and diversity, making a tangible difference in patients’ lives.

Job Requirements

  • High school diploma or equivalent
  • Six months of related experience
  • CPR certification
  • If assigned to mobiles, must pass CDL pre-qualifications, training and obtain a CDL
  • Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to organize work for timely completion
  • Ability to follow oral and written instructions
  • Ability to speak effectively before groups of customers or employees
  • Ability to establish and maintain effective and cooperative working relationships
  • Ability to speak, write, read, and understand English
  • Basic computer skills including knowledge of Microsoft Office applications
  • Ability to commute with personal transportation
  • Ability to operate and drive a mobile, box truck or van to designated site locations if assigned to mobiles
  • Ability to maintain composure in a fast-paced environment
  • Ability to work a flexible schedule including weekends, holidays, and overtime when necessary

Job Qualifications

  • High school diploma or equivalent
  • Six months of related experience
  • CPR certification
  • Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to organize work for timely completion
  • Ability to follow oral and written instructions
  • Ability to speak effectively before groups of customers or employees
  • Ability to establish and maintain effective and cooperative working relationships
  • Ability to speak, write, read, and understand English
  • Basic computer skills including knowledge of Microsoft Office applications
  • Ability to commute with personal transportation
  • Ability to maintain composure in a fast-paced environment
  • Ability to work a flexible schedule including weekends, holidays, and overtime

Job Duties

  • Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches including assignment of meal/break periods
  • Ensures that staff follow applicable policies and procedures
  • Obtains medical history and vitals from donors and/or patients
  • Performs phlebotomy and collection procedures to collect blood or blood components
  • Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion
  • Assists with the recruitment of all donors including potential apheresis and platelet candidates and supports collection goals including ALYX conversions and split rates
  • Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations
  • Monitors deferrals and performance to identify training needs or equipment issues
  • Ensures excellent customer service and professionalism towards all customers including communication to Donor Recruitment staff regarding issues and concerns on blood drives
  • If assigned to mobiles, drives a bloodmobile and other collection vehicles to and from collection sites

Job Criteria

Experience

No experience required


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