Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.50 - $19.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Walgreens is a well-established and reputable pharmacy-led health and wellbeing company dedicated to serving communities across the United States. Known for its extensive network of retail pharmacies, Walgreens delivers healthcare products, services, and advice that prioritize the health and satisfaction of its customers. The company combines convenient access to pharmacy services with a commitment to offering exceptional customer experiences at every visit. Walgreens operates retail stores that provide pharmacy, photo, and wellness products, making it one of the leading and most trusted brands in the healthcare retail industry.
As a Pharmacy Technician at Walgreens, you will play a crucial role in supporting the pharmacy team by delivering a distinctive and delightful customer experience, ensuring efficient operations, and following all regulatory guidelines pertinent to pharmacy practices. This position involves assisting pharmacists under direct supervision, handling prescriptions, processing customer purchases, managing inventory, and ensuring compliance with state and federal regulations. Your responsibilities will include welcoming and engaging customers, accurately registering sales at the cash register, providing courteous and friendly checkout service, and supporting pharmacy workflow by managing prescription data entry and preparation. You will also take part in maintaining the cleanliness and merchandising standards of the store, managing inventory of pharmaceutical and retail products, and assisting in photo services and web order fulfillments.
This full-time role requires a balance of customer service skills, operational understanding, and pharmacy knowledge. You will act as a key liaison between the pharmacy department and customers, ensuring all pharmacy operations adhere to Walgreens' policies, quality improvement programs, and regulatory standards such as Good Faith Dispensing. Continuous personal development is emphasized, with ongoing training and certification requirements to maintain PTCB (Pharmacy Technician Certification Board) credentials and state-required registrations. By joining Walgreens as a Pharmacy Technician, you become part of a dynamic team that supports community health while growing your professional expertise in a structured and valued workplace environment. This role offers an excellent opportunity for those passionate about healthcare and customer service to contribute meaningfully to one of the leading pharmacy chains in the country.
As a Pharmacy Technician at Walgreens, you will play a crucial role in supporting the pharmacy team by delivering a distinctive and delightful customer experience, ensuring efficient operations, and following all regulatory guidelines pertinent to pharmacy practices. This position involves assisting pharmacists under direct supervision, handling prescriptions, processing customer purchases, managing inventory, and ensuring compliance with state and federal regulations. Your responsibilities will include welcoming and engaging customers, accurately registering sales at the cash register, providing courteous and friendly checkout service, and supporting pharmacy workflow by managing prescription data entry and preparation. You will also take part in maintaining the cleanliness and merchandising standards of the store, managing inventory of pharmaceutical and retail products, and assisting in photo services and web order fulfillments.
This full-time role requires a balance of customer service skills, operational understanding, and pharmacy knowledge. You will act as a key liaison between the pharmacy department and customers, ensuring all pharmacy operations adhere to Walgreens' policies, quality improvement programs, and regulatory standards such as Good Faith Dispensing. Continuous personal development is emphasized, with ongoing training and certification requirements to maintain PTCB (Pharmacy Technician Certification Board) credentials and state-required registrations. By joining Walgreens as a Pharmacy Technician, you become part of a dynamic team that supports community health while growing your professional expertise in a structured and valued workplace environment. This role offers an excellent opportunity for those passionate about healthcare and customer service to contribute meaningfully to one of the leading pharmacy chains in the country.
Job Requirements
- High school diploma or equivalent
- willingness to obtain PTCB certification if not already certified
- ability to communicate effectively with customers and team members
- capacity to follow detailed instructions and adhere to company policies
- physical ability to stand and walk for extended periods
- basic math and cash handling skills
- prior experience in retail or pharmacy setting preferred
- ability to work flexible hours including evenings, weekends, and holidays
- commitment to ongoing training and professional development
Job Qualifications
- High school diploma or equivalent
- previous retail or pharmacy technician experience preferred
- certification or willingness to obtain PTCB certification
- basic knowledge of pharmacy operations and systems
- strong customer service and communication skills
- ability to work collaboratively with a team
- attention to detail and accuracy in data entry
- familiarity with merchandise inventory and store operations
- understanding of regulatory and compliance standards in pharmacy practice
- ability to handle multiple tasks in a fast-paced environment
- proficiency with retail point-of-sale systems
Job Duties
- Models and delivers a distinctive and delightful customer experience
- registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
- assists the pharmacist under direct supervision in the practice of pharmacy
- engages customers by greeting them and offering assistance with products and services
- resolves customer issues and answers questions to ensure customer satisfaction
- provides customers with fast and efficient service
- recommends items for sale and companion products
- processes customer purchases, returns, refunds, exchanges, and rain checks
- maintains counters and shelves with cleanliness and proper merchandising
- performs pharmacy duties including entering patient and drug information, filling prescriptions, and checking for interactions
- reports prescription errors to the pharmacist promptly
- adheres to company policies including Good Faith Dispensing
- handles telephone calls related to pharmacy
- processes manual claims for prescription services
- supports inventory management activities
- ensures compliance with laws regarding regulated products
- constructs and maintains product displays
- assists with food product separation and stock rotation
- provides customer service in the photo area
- manages web pick-up orders
- assists with store maintenance and appearance
- complies with company policies
- completes special assignments
- earns and maintains PTCB certification through training
- attends continuing education and training programs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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