Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.75 - $20.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
flexible schedule
Job Description
Walgreens is a prominent pharmacy-led health and wellbeing company with a rich legacy of serving millions of customers across the United States. Renowned for its community-focused approach and commitment to enhancing the health and wellness of its customers, Walgreens operates a vast network of retail locations where it provides pharmacy, health, and convenient everyday products and services. The company is well-known not only for its accessible retail stores but also for its role as a trusted healthcare partner, offering a range of pharmaceutical and health-related services that contribute to communities’ overall wellbeing. Walgreens places great emphasis on customer service excellence, store operations, and pharmacy compliance to maintain a supportive and professional environment for customers and employees alike.
The Pharmacy Technician position at Walgreens plays a crucial role within this framework, combining customer service expertise with essential operational and pharmaceutical support functions. This role requires a dynamic individual who can model and deliver a distinctive and delightful customer experience while efficiently handling sales transactions and assisting pharmacists in accordance with state and federal regulations. The Pharmacy Technician registers sales on the assigned cash register, provides courteous and efficient checkout service, and actively engages customers by offering assistance with products and answering inquiries to ensure satisfaction.
This position is integral to the smooth operation of Walgreens retail pharmacy services. Pharmacy Technicians assist pharmacists by accurately entering patient and drug information, preparing and dispensing prescription medications, and maintaining compliance with all relevant laws and company policies. They also contribute to inventory management, merchandising, and general store maintenance. Furthermore, Pharmacy Technicians participate in ongoing training and professional development, acquiring and maintaining required certifications such as the PTCB (Pharmacy Technician Certification Board) credentials and staying updated on industry developments. This role is ideal for individuals seeking a rewarding career in healthcare support with opportunities for growth and learning within a nationally recognized company committed to its employees and community health services.
The Pharmacy Technician position at Walgreens plays a crucial role within this framework, combining customer service expertise with essential operational and pharmaceutical support functions. This role requires a dynamic individual who can model and deliver a distinctive and delightful customer experience while efficiently handling sales transactions and assisting pharmacists in accordance with state and federal regulations. The Pharmacy Technician registers sales on the assigned cash register, provides courteous and efficient checkout service, and actively engages customers by offering assistance with products and answering inquiries to ensure satisfaction.
This position is integral to the smooth operation of Walgreens retail pharmacy services. Pharmacy Technicians assist pharmacists by accurately entering patient and drug information, preparing and dispensing prescription medications, and maintaining compliance with all relevant laws and company policies. They also contribute to inventory management, merchandising, and general store maintenance. Furthermore, Pharmacy Technicians participate in ongoing training and professional development, acquiring and maintaining required certifications such as the PTCB (Pharmacy Technician Certification Board) credentials and staying updated on industry developments. This role is ideal for individuals seeking a rewarding career in healthcare support with opportunities for growth and learning within a nationally recognized company committed to its employees and community health services.
Job Requirements
- High school diploma or equivalent
- ability to assist pharmacists under supervision
- proficiency in using pharmacy systems
- understanding of state and federal pharmacy regulations
- excellent customer service skills
- basic math skills for handling cash transactions
- ability to handle multiple tasks and prioritize
- physical ability to stand for extended periods and lift moderate weights
- availability to work flexible hours including weekends and holidays
- commitment to maintain PTCB certification or state-required registration
Job Qualifications
- High school diploma or equivalent
- certification as a pharmacy technician preferred or in progress
- previous retail or pharmacy experience advantageous
- excellent customer service and interpersonal skills
- ability to work effectively in a team environment
- knowledge of pharmacy operations and basic pharmaceutical terminology
- strong communication and organizational skills
- proficiency with pharmacy systems and technology
- attention to detail and accuracy in medication handling
- commitment to compliance with laws and company policies
- willingness to learn and participate in ongoing professional development
Job Duties
- Models and delivers a distinctive and delightful customer experience
- registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service
- assists the pharmacist, under direct supervision, in practice of pharmacy including using pharmacy systems to obtain patient and drug information and process prescriptions
- engages customers and patients by greeting and offering assistance with products and services, resolves customer issues and answers questions
- models and shares customer service best practices with team members
- provides courteous, friendly, fast, and efficient service
- recommends items for sale and trade-up or companion items
- processes customer purchases on cash register including voids, returns, rain checks, refunds, and exchanges
- assists customers in locating OTC products
- maintains clean and well-merchandised counters and shelves, takes inventory, and maintains records
- fills prescriptions by retrieving, counting, pouring pharmaceutical drugs, verifying correctness and checking for interactions
- reports prescription errors to pharmacist, adheres to pharmacy policies
- handles telephone calls that do not require pharmacist attention
- processes manual claims for third party prescription services
- supports inventory management including ordering, unpacking, and storing pharmaceuticals
- ensures compliance with laws regarding regulated products
- constructs and maintains displays
- assists with product placement and stock rotation
- provides customer service in the photo area including digital passport photos and promotional products
- assumes web pick-up responsibilities
- assists with store maintenance and appearance
- complies with company policies and maintains respectful relationships
- completes special assignments and tasks
- earns and maintains PTCB certification and attends training for continuing education
- maintains knowledge of healthcare and pharmacy developments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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