Pharmacy Clerk/Cashier

Reno, NV, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.50 - $1.00

Benefits

competitive wage

Employer-paid medical insurance

Employer-paid dental insurance

Employer-paid vision coverage

Paid Time Off

Paid holidays

accidental death and dismemberment insurance

Life insurance

Health savings account

Retirement benefits

Bereavement leave

Employee assistance program

education assistance program

On-the-job training

Career advancement opportunities

Employee Referral Program

Job Description

Community Health Alliance is a prominent healthcare organization dedicated to serving the diverse communities in Reno and Sparks, Nevada. Operating six convenient locations, the alliance offers a broad spectrum of medical services including general healthcare, dental and pediatric care, behavioral health support, and low-cost pharmacies aimed at making healthcare accessible and affordable. Additionally, Community Health Alliance manages nourishing food pantries and various community programs designed to enhance overall patient wellness and support. This establishment prides itself on its commitment to compassionate care and health equity, focusing on positive outcomes for patients of every income level and background. With its integrated approach to healthcare, CHA ensures patients receive holistic support tailored to their individual needs.

The Pharmacy Clerk/Cashier role at Community Health Alliance is a vital position within this multifaceted healthcare organization. This full-time role demands an individual who can efficiently manage the front desk operations of the clinic pharmacy, ensuring smooth workflows that support both staff and patients. Key responsibilities include receiving patients courteously, processing prescriptions accurately, handling various payment methods with precision, and maintaining excellent patient experience standards. The Pharmacy Clerk/Cashier acts as the frontline representative, requiring a high level of professionalism, customer service expertise, and compliance with all applicable laws and organization policies. This role also prioritizes patient confidentiality and adherence to pharmacy protocols, which are essential given the sensitive nature of the work involved.

Ideal candidates will bring a strong attention to detail and be capable of balancing multiple tasks in a fast-paced setting. Proficiency in using automated billing systems and point-of-sale software is essential, along with a commitment to consistently demonstrating organizational skills, communication capabilities, and a respectful attitude towards patients and colleagues. CHA emphasizes ongoing professional growth and offers an enriching environment for those looking to build a rewarding career in healthcare support services. As part of the team, the Pharmacy Clerk/Cashier will contribute directly to improving patient outcomes and the efficiency of pharmacy operations across multiple sites, reinforcing the organization's mission of health equity and community wellness.

Job Requirements

high school diploma or GED equivalent
previous experience in a pharmacy or medical front office environment preferred
knowledge of pharmacy operations and patient confidentiality protocols
familiarity with prescription handling practices
competence in using billing systems and point-of-sale software
proficiency in basic math
strong communication skills
ability to work under pressure
excellent organizational skills
proficiency in Microsoft Office
ability to maintain professional relationships
sensitivity to diverse populations
commitment to confidentiality and privacy

Job Qualifications

high school diploma or GED equivalent
previous experience in a pharmacy or medical front office environment preferred
knowledge of pharmacy operations and patient confidentiality protocols
familiarity with general prescription handling practices
competence in using automated billing systems and point-of-sale software
proficiency in basic math for payment processing and cash drawer balancing
strong verbal and written communication skills including conflict resolution
proficiency in Microsoft Office applications including Word, Excel, and Outlook
ability to work well under pressure and multitask in a fast-paced environment
excellent organizational skills and attention to detail
ability to maintain professional and courteous relationships with patients and coworkers
sensitivity to diverse populations
commitment to learning and applying organizational policies
dedication to confidentiality

Job Duties

manage front desk operations in the clinic pharmacy
receive patients and provide excellent customer service
process prescriptions accurately and efficiently
handle payments and operate point-of-sale systems
maintain patient confidentiality and comply with state laws and organizational policies
support pharmacy staff with administrative tasks
ensure the clinic pharmacy area is organized and well maintained