
Job Overview
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Walgreens is a leading pharmacy-led health and wellbeing company that has been serving communities across the United States for over a century. As a trusted healthcare provider and retailer, Walgreens is dedicated to providing a comprehensive range of services and products that improve the health and lives of its customers. Their extensive network of stores offers prescriptions, over-the-counter medicines, personal care items, seasonal products, and an array of other merchandise designed to meet the everyday needs of the people they serve. Walgreens values innovation, quality, and customer service, ensuring a welcoming environment where customers feel supported and cared for on every visit.
The role of a Customer Service Associate at Walgreens is an essential position within their retail operations. This part-time, hourly role with a salary range of $16 to $18 per hour involves engaging directly with customers and patients to deliver a distinctive and delightful customer experience. The ideal candidate will model and exemplify Walgreens' customer service best practices to build strong customer relationships. Key responsibilities include operating the cash register, handling transactions and returns, assisting customers with product selections, and ensuring compliance with company policies and legal requirements regarding regulated products like tobacco and alcohol. The Customer Service Associate will also participate in merchandising, inventory management, and maintaining store appearance to provide a clean and organized shopping environment.
This position requires flexibility in scheduling, including availability to work evenings and weekends. Walgreens seeks candidates who are fluent in English and possess strong interpersonal skills to greet and assist customers effectively. Prior retail experience is preferred but not mandatory, and candidates with experience at Walgreens are given additional consideration. The company supports employee development and encourages participation in training and development programs.
Working at Walgreens offers the opportunity to be part of a respected company committed to community health, diversity, and inclusion. The Customer Service Associate plays a crucial role in ensuring customers have positive interactions and receive helpful service, contributing directly to the success of the store. With a commitment to equal opportunity employment and support for employees with diverse backgrounds, Walgreens makes an ideal workplace for individuals looking to build a rewarding career in retail and healthcare services.
The role of a Customer Service Associate at Walgreens is an essential position within their retail operations. This part-time, hourly role with a salary range of $16 to $18 per hour involves engaging directly with customers and patients to deliver a distinctive and delightful customer experience. The ideal candidate will model and exemplify Walgreens' customer service best practices to build strong customer relationships. Key responsibilities include operating the cash register, handling transactions and returns, assisting customers with product selections, and ensuring compliance with company policies and legal requirements regarding regulated products like tobacco and alcohol. The Customer Service Associate will also participate in merchandising, inventory management, and maintaining store appearance to provide a clean and organized shopping environment.
This position requires flexibility in scheduling, including availability to work evenings and weekends. Walgreens seeks candidates who are fluent in English and possess strong interpersonal skills to greet and assist customers effectively. Prior retail experience is preferred but not mandatory, and candidates with experience at Walgreens are given additional consideration. The company supports employee development and encourages participation in training and development programs.
Working at Walgreens offers the opportunity to be part of a respected company committed to community health, diversity, and inclusion. The Customer Service Associate plays a crucial role in ensuring customers have positive interactions and receive helpful service, contributing directly to the success of the store. With a commitment to equal opportunity employment and support for employees with diverse backgrounds, Walgreens makes an ideal workplace for individuals looking to build a rewarding career in retail and healthcare services.
Job Requirements
- Must be fluent in reading, writing, and speaking English
- willingness to work flexible schedule including evenings and weekend hours
- ability to provide courteous, fair, friendly, and efficient customer service
- capability to operate cash register and handle financial transactions
- adherence to company policies and compliance with legal regulations
- readiness to participate in training and development
- physical ability to perform store maintenance and merchandising tasks
- prior retail experience preferred but not mandatory
- prior Walgreens experience preferred
Job Qualifications
- Fluent in reading, writing, and speaking English
- strong interpersonal and communication skills
- ability to work a flexible schedule including evenings and weekends
- prior retail experience preferred
- prior work experience with Walgreens preferred
- ability to handle cash and customer transactions accurately
- basic knowledge of pharmacy systems and retail operations
- commitment to providing excellent customer service
- ability to work effectively in a team environment
Job Duties
- Models and delivers a distinctive and delightful customer experience
- registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service
- engages customers and patients by greeting them and offering assistance
- resolves customer issues and answers questions to ensure a positive experience
- models and shares customer service best practices with team members
- develops strong relationships with valuable customers
- processes transactions including voids, returns, rain checks, refunds, and exchanges
- recommends items and assists customers with product selection
- operates pharmacy systems to obtain prescription status
- reports prescription errors to pharmacist and adheres to quality policies
- maintains clean and well-merchandised counters and shelves
- implements asset protection procedures
- ensures compliance with laws regarding regulated products
- constructs and maintains displays
- has working knowledge of store systems and equipment
- assists with store cleanliness and maintenance
- complies with company policies
- completes special assignments and tasks as assigned
- attends training and completes required personal development learning modules
Job Criteria
Experience
No experience required
Job Location
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