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Pharmacy Cashier

Job Overview

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Compensation

Hourly
Range $16.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Training and Development
flexible scheduling

Job Description

Walgreens is a leading pharmacy and retail store chain known for offering a broad range of health and wellness products, pharmacy services, and everyday essentials across the United States. Striving to improve customer health and happiness, Walgreens combines convenience and care with a commitment to community wellness. As a long-standing and reputable company, Walgreens employs thousands of people who share a dedication to exceptional customer experiences and reliable service. The company operates thousands of stores nationwide, providing opportunities for career growth and development within the retail and pharmacy sectors.

This role is for a Customer Service Associate at Walgreens, a position pivotal to the store's mission to deliver an exceptional and delightful customer experience. Pay ranges from $16 to $18 hourly, depending on location, experience, and other relevant factors. The position is hourly and typically requires working flexible schedules, including evenings and weekends.

As a Customer Service Associate, you will serve as the primary point of contact for customers visiting the store. Your main responsibility will be registering sales on the assigned cash register while providing customers with courteous, fair, friendly, and efficient checkout service. Beyond transactional interactions, you are expected to engage customers proactively, offering assistance with products and services to foster positive shopping experiences. By modeling and sharing customer service best practices, such as greeting customers warmly, maintaining eye contact, offering help proactively, and ensuring customer satisfaction, you contribute to creating a welcoming and helpful environment.

In addition to sales duties, you will assist with over-the-counter (OTC) products, guide customers to items within the store and handle pharmacy system operations to check patient prescription statuses. Reporting prescription errors to the pharmacist and following the store's quality and safety protocols ensure compliance and safety. You will also maintain clean and well-merchandised counters and shelves and take part in inventory and pricing activities as directed by store leadership.

The Customer Service Associate also plays a key role in asset protection by following company procedures to minimize profit loss and ensuring compliance with laws regulating products such as alcohol and tobacco. This position involves constructing and maintaining promotional and seasonal displays and keeping both the store's interior and exterior neat and orderly, contributing to an inviting shopping environment.

Personal development is encouraged, with mandatory training sessions and productive learning materials that support your growth and ability to perform in the role successfully. Working at Walgreens also offers the opportunity to build respectful relationships within a diverse team, ensuring a positive workplace atmosphere.

Overall, this position requires an individual who is customer-focused, adaptable to flexible hours, detail-oriented, and able to multitask efficiently in a fast-paced retail environment. It is an excellent opportunity for those seeking to build or continue a career in retail with a prominent and trusted brand that values inclusivity and offers career growth potential.

Job Requirements

  • Must be fluent in reading, writing, and speaking English
  • Willingness to work flexible schedule including evenings and weekends
  • Ability to provide courteous and efficient customer service
  • Basic math skills for handling cash transactions
  • Ability to follow safety and security protocols
  • Ability to stand for extended periods
  • Must comply with company policies and procedures

Job Qualifications

  • Fluent in reading, writing, and speaking English
  • Six months of experience in a retail environment preferred
  • Previous experience at Walgreens preferred
  • Ability to work flexible schedules including evenings and weekends
  • Ability to handle customer inquiries and resolve issues effectively
  • Basic knowledge of store systems and equipment
  • Ability to follow company policies and procedures
  • Strong interpersonal and communication skills

Job Duties

  • Models and delivers a distinctive and delightful customer experience
  • Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
  • Engages customers by greeting them and offering assistance with products and services
  • Resolves customer issues and answers questions to ensure a positive customer experience
  • Assists with OTC products and directs customers to aisles when possible
  • Operates pharmacy systems to obtain patient prescription status and reports prescription errors to pharmacist
  • Maintains counters, shelves, and displays clean and well merchandised
  • Implements company asset protection procedures and ensures compliance with laws regulating products
  • Completes inventory, pricing, resets, and store maintenance tasks as directed

Job Criteria

Experience

No experience required


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