
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.90 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling
Job Description
Walgreens is a leading pharmacy-led health and wellbeing company dedicated to providing customers with comprehensive healthcare services and products. Established as a trusted name in retail pharmacy, Walgreens operates thousands of stores across the United States, serving millions of customers every day with convenience, care, and a wide array of products ranging from prescriptions to daily essentials. Known for its commitment to enhancing community health, Walgreens emphasizes quality service and customer satisfaction while continuously evolving to meet the growing needs of its diverse customer base.
The company prioritizes delivering an exceptional customer experience, blending convenience with personalized service. Walgreens fosters a work environment that encourages teamwork, continuous learning, and innovation, supporting employees in their professional development and success. Working at Walgreens means being part of a respected organization that values diversity, inclusion and equal opportunity employment. They are committed to providing competitive compensation, benefits, and supportive career growth to their workforce.
The role in focus is that of a Customer Service Associate based in Walgreens stores. This position plays a crucial part in shaping the customer's shopping journey by delivering courteous, fair, friendly, and efficient checkout service. As a Customer Service Associate, you are the face of Walgreens, engaging customers warmly, assisting them with selections, and ensuring a seamless and delightful experience every time they visit.
This role includes operating assigned cash registers, handling sales transactions efficiently, and maintaining a clean and inviting store environment. Associates interact closely with customers, offering assistance with merchandise including over-the-counter products, and directing customers to the appropriate aisles. They also manage essential operations such as processing returns, exchanges, rain checks, and refunds while adhering strictly to company policies and local laws concerning regulated products like alcohol and tobacco.
Customer Service Associates at Walgreens also contribute to inventory management and merchandising efforts. They are responsible for restocking shelves, constructing promotional displays, and maintaining the overall presentation of the store to maximize appeal and sales. They work collaboratively with team members to uphold Walgreens’ quality improvement programs and asset protection procedures, minimizing theft and protecting company assets.
Training and personal development are integral to this role. Associates are expected to attend various training programs and complete performance planning and learning activities designed to enhance their knowledge, skills, and service delivery. Walgreens values flexibility, so associates are required to work flexible schedules including evenings and weekends to meet store needs effectively.
Walgreens prioritizes inclusivity and offers employment opportunities to qualified applicants regardless of arrest or conviction records. This position offers competitive hourly pay typically ranging from $17.90 to $20 per hour, depending on factors such as location, experience, and qualifications. Working as a Customer Service Associate at Walgreens offers a rewarding opportunity to develop retail and customer service expertise within a supportive and dynamic environment that values your contributions and fosters your growth.
The company prioritizes delivering an exceptional customer experience, blending convenience with personalized service. Walgreens fosters a work environment that encourages teamwork, continuous learning, and innovation, supporting employees in their professional development and success. Working at Walgreens means being part of a respected organization that values diversity, inclusion and equal opportunity employment. They are committed to providing competitive compensation, benefits, and supportive career growth to their workforce.
The role in focus is that of a Customer Service Associate based in Walgreens stores. This position plays a crucial part in shaping the customer's shopping journey by delivering courteous, fair, friendly, and efficient checkout service. As a Customer Service Associate, you are the face of Walgreens, engaging customers warmly, assisting them with selections, and ensuring a seamless and delightful experience every time they visit.
This role includes operating assigned cash registers, handling sales transactions efficiently, and maintaining a clean and inviting store environment. Associates interact closely with customers, offering assistance with merchandise including over-the-counter products, and directing customers to the appropriate aisles. They also manage essential operations such as processing returns, exchanges, rain checks, and refunds while adhering strictly to company policies and local laws concerning regulated products like alcohol and tobacco.
Customer Service Associates at Walgreens also contribute to inventory management and merchandising efforts. They are responsible for restocking shelves, constructing promotional displays, and maintaining the overall presentation of the store to maximize appeal and sales. They work collaboratively with team members to uphold Walgreens’ quality improvement programs and asset protection procedures, minimizing theft and protecting company assets.
Training and personal development are integral to this role. Associates are expected to attend various training programs and complete performance planning and learning activities designed to enhance their knowledge, skills, and service delivery. Walgreens values flexibility, so associates are required to work flexible schedules including evenings and weekends to meet store needs effectively.
Walgreens prioritizes inclusivity and offers employment opportunities to qualified applicants regardless of arrest or conviction records. This position offers competitive hourly pay typically ranging from $17.90 to $20 per hour, depending on factors such as location, experience, and qualifications. Working as a Customer Service Associate at Walgreens offers a rewarding opportunity to develop retail and customer service expertise within a supportive and dynamic environment that values your contributions and fosters your growth.
Job Requirements
- Must be fluent in reading, writing, and speaking English
- willingness to work flexible schedules including evenings and weekends
- ability to operate cash registers and handle sales transactions
- compliance with company policies and local laws
- capability to attend training and complete personal development plans
- ability to maintain respectful relationships with coworkers
- readiness to perform special assignments as required
Job Qualifications
- Must be fluent in reading, writing, and speaking English
- ability to work flexible schedules including evenings and weekends
- preferably six months of retail experience
- prior experience with Walgreens is preferred
- strong interpersonal and customer service skills
- capable of managing cash register operations
- knowledge of company policies and procedures
- ability to work collaboratively with team members
- commitment to maintaining store cleanliness and merchandising standards
Job Duties
- Models and delivers a distinctive and delightful customer experience
- registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
- engages customers by greeting and offering assistance with products and services
- resolves customer issues and answers questions to ensure positive experience
- maintains clean, well-merchandised counters and shelves
- processes voids, returns, rain checks, refunds, and exchanges
- recommends items and assists with over-the-counter products
- operates pharmacy systems for prescription status
- reports prescription errors
- implements asset protection procedures to minimize profit loss
- ensures compliance with state and local laws on regulated products
- constructs and maintains promotional displays
- assists with store maintenance and appearance
- completes special tasks and assignments
- attends training and completes required performance activities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

