
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.15 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Walgreens is a leading pharmacy-led health and wellbeing company committed to helping people live healthier and happier lives. Established over a century ago, Walgreens operates thousands of stores nationwide, offering a broad assortment of pharmacy services, health and wellness products, and convenience items. Renowned for its dedication to customer service and community impact, Walgreens continuously strives to innovate and improve the healthcare experience for its customers. The company values inclusivity, respect, and professionalism in its workplace, ensuring employees have opportunities for development and growth within a supportive environment.
This particular role is a Customer Service Associate position at Walgreens, designed to provide shoppers with a distinctive and delightful customer experience. As a vital front-line team member, the Customer Service Associate engages customers warmly, assisting them with their purchases and inquiries. The role focuses heavily on delivering courteous, efficient checkout service while also modeling exceptional interpersonal habits such as maintaining eye contact, using polite greetings, and offering proactive assistance. The position involves handling sales transactions at assigned cash registers, including processing voids, returns, refunds, and exchanges, as well as recommending complementary products to enhance customer satisfaction.
Additionally, the Customer Service Associate supports store operations by maintaining well-merchandised shelves and counters, taking and recording inventory, and ensuring compliance with company asset protection procedures and legal regulations concerning controlled merchandise like alcohol and tobacco. The role also requires cooperation with pharmacy operations by checking patient prescription status and notifying pharmacists of any errors promptly. Beyond transactional duties, associates contribute to the store's appearance by constructing displays, maintaining cleanliness, and completing assigned special tasks or training activities.
Walgreens emphasizes flexibility in work schedules, expecting availability during evenings and weekends to accommodate varying customer needs. Fluency in English is required, alongside a preference for candidates with retail experience or prior employment at Walgreens. Compensation for this hourly role ranges from $16.15 to $18.00, reflecting factors such as location, skills, experience, and education. The company is an equal opportunity employer, taking pride in its inclusive hiring policies and commitment to diversity.
By joining Walgreens as a Customer Service Associate, individuals become part of a reputable and fast-paced retail environment that values excellent customer care, operational accuracy, and continuous learning. The role offers meaningful interaction with customers and the opportunity to develop retail and pharmacy support skills while contributing to community health and wellbeing.
This particular role is a Customer Service Associate position at Walgreens, designed to provide shoppers with a distinctive and delightful customer experience. As a vital front-line team member, the Customer Service Associate engages customers warmly, assisting them with their purchases and inquiries. The role focuses heavily on delivering courteous, efficient checkout service while also modeling exceptional interpersonal habits such as maintaining eye contact, using polite greetings, and offering proactive assistance. The position involves handling sales transactions at assigned cash registers, including processing voids, returns, refunds, and exchanges, as well as recommending complementary products to enhance customer satisfaction.
Additionally, the Customer Service Associate supports store operations by maintaining well-merchandised shelves and counters, taking and recording inventory, and ensuring compliance with company asset protection procedures and legal regulations concerning controlled merchandise like alcohol and tobacco. The role also requires cooperation with pharmacy operations by checking patient prescription status and notifying pharmacists of any errors promptly. Beyond transactional duties, associates contribute to the store's appearance by constructing displays, maintaining cleanliness, and completing assigned special tasks or training activities.
Walgreens emphasizes flexibility in work schedules, expecting availability during evenings and weekends to accommodate varying customer needs. Fluency in English is required, alongside a preference for candidates with retail experience or prior employment at Walgreens. Compensation for this hourly role ranges from $16.15 to $18.00, reflecting factors such as location, skills, experience, and education. The company is an equal opportunity employer, taking pride in its inclusive hiring policies and commitment to diversity.
By joining Walgreens as a Customer Service Associate, individuals become part of a reputable and fast-paced retail environment that values excellent customer care, operational accuracy, and continuous learning. The role offers meaningful interaction with customers and the opportunity to develop retail and pharmacy support skills while contributing to community health and wellbeing.
Job Requirements
- must be fluent in reading, writing, and speaking English
- willingness to work flexible schedule including evenings and weekends
Job Qualifications
- must be fluent in reading, writing, and speaking English
- willingness to work a flexible schedule including evenings and weekends
- prefer six months of retail experience
- prior experience with Walgreens is preferred
- ability to follow company policies
- strong interpersonal and communication skills
Job Duties
- models and delivers a distinctive and delightful customer experience
- registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
- engages customers by greeting and offering assistance with products and services
- resolves customer issues and answers questions
- shares customer service best practices with team members
- develops relationships with valuable customers
- processes voids, returns, rain checks, refunds, and exchanges
- recommends items and trade-up or companion products
- assists with OTC products and directs customers to aisles
- operates pharmacy systems for prescription status
- reports prescription errors to pharmacist
- maintains clean and well-merchandised counters and shelves
- takes inventory and tracks records
- checks in and prices merchandise
- implements asset protection procedures
- ensures compliance with laws on regulated products
- constructs and maintains displays
- assists with store cleanliness and maintenance
- complies with company policies and maintains respectful coworker relationships
- completes special assignments and participates in training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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