
Job Overview
Compensation
Salary
Range $87,859.00 - $168,896.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Life insurance
Disability insurance
Job Description
Walgreens, founded in 1901, is one of the largest and most trusted pharmacy, retail, and health services companies in the United States. Serving more than 9 million customers and patients each day across its approximately 8,000 stores nationwide including Puerto Rico, Walgreens has grown into a healthcare leader with approximately 211,000 team members. Among this workforce are roughly 85,000 healthcare service providers dedicated to building trusted relationships that foster healthier futures for communities, customers, patients, and team members alike. Walgreens is committed to innovation, quality, and customer-centered care, making it a premier destination for pharmacy services and health solutions. They strive to foster an inclusive and supportive workplace where employees can grow professionally and personally. The company prides itself on maintaining high standards for operational excellence, regulatory compliance, and customer service.
This role is for a Pharmacy Manager position within Walgreens. The Pharmacy Manager plays a critical role in overseeing the daily operations of the pharmacy department to ensure smooth workflow management, clinical management of patients, and continued quality improvement. They are accountable for adherence to all pharmacy policies and procedures, compliance with both internal standards and external regulatory requirements. The manager is responsible for improving the pharmacy’s sales, controlling expenses, managing inventory, and upholding the department’s positive image through the accurate filling of prescriptions. Providing a high level of customer service to patients, medical providers, pharmaceutical partners, and payers is a key focus of this role. The manager also protects and develops department assets, ensuring a safe and efficient pharmacy operation environment.
The role demands a strong commitment to patient care, requiring the Pharmacy Manager to deliver pharmacy consulting services with empathy and thorough knowledge of medication usage and drug interactions. This includes actively managing patient experiences by modelling and teaching customer service best practices and responding promptly to inquiries and complaints to ensure satisfaction. Operational duties involve managing daily pharmacy functions, improving prescription numbers and pharmacy profits, accuracy in prescription dispensing, and compliance with all applicable laws and company policies. Asset protection is integral, with the manager implementing controls to minimize profit loss and maintain orderly department housekeeping and maintenance.
The Pharmacy Manager is also responsible for supervising pharmacy department team members, ensuring they are properly licensed, trained, and adhering to company policies and regulatory requirements. Continual professional development is encouraged through monitoring performance, seeking feedback, and engaging with mentors. Effective communication and collaboration with physicians, local specialty pharmacy staff, and other healthcare professionals are essential to foster a cooperative healthcare environment. Walgreens offers a competitive salary range from $87,859 to $168,896 depending on factors like geography, education, experience, and skills. This is a full-time position and includes comprehensive benefits to support the well-being and growth of its employees.
This role is for a Pharmacy Manager position within Walgreens. The Pharmacy Manager plays a critical role in overseeing the daily operations of the pharmacy department to ensure smooth workflow management, clinical management of patients, and continued quality improvement. They are accountable for adherence to all pharmacy policies and procedures, compliance with both internal standards and external regulatory requirements. The manager is responsible for improving the pharmacy’s sales, controlling expenses, managing inventory, and upholding the department’s positive image through the accurate filling of prescriptions. Providing a high level of customer service to patients, medical providers, pharmaceutical partners, and payers is a key focus of this role. The manager also protects and develops department assets, ensuring a safe and efficient pharmacy operation environment.
The role demands a strong commitment to patient care, requiring the Pharmacy Manager to deliver pharmacy consulting services with empathy and thorough knowledge of medication usage and drug interactions. This includes actively managing patient experiences by modelling and teaching customer service best practices and responding promptly to inquiries and complaints to ensure satisfaction. Operational duties involve managing daily pharmacy functions, improving prescription numbers and pharmacy profits, accuracy in prescription dispensing, and compliance with all applicable laws and company policies. Asset protection is integral, with the manager implementing controls to minimize profit loss and maintain orderly department housekeeping and maintenance.
The Pharmacy Manager is also responsible for supervising pharmacy department team members, ensuring they are properly licensed, trained, and adhering to company policies and regulatory requirements. Continual professional development is encouraged through monitoring performance, seeking feedback, and engaging with mentors. Effective communication and collaboration with physicians, local specialty pharmacy staff, and other healthcare professionals are essential to foster a cooperative healthcare environment. Walgreens offers a competitive salary range from $87,859 to $168,896 depending on factors like geography, education, experience, and skills. This is a full-time position and includes comprehensive benefits to support the well-being and growth of its employees.
Job Requirements
- BS in pharmacy or Pharm D degree from an accredited educational institute
- Current pharmacist license in the states within the district
- At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance
- Has completed specialized training regarding medication and disease state or has sufficient practical experience to provide specialized services offered at clinic location (e.g., HIV, Organ Transplant, Oncology)
Job Qualifications
- BS in pharmacy or Pharm D degree from an accredited educational institute
- Current pharmacist license in the states within the district
- At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance
- Has completed specialized training regarding medication and disease state or has sufficient practical experience to provide specialized services offered at clinic location (e.g., HIV, Organ Transplant, Oncology)
- Previous experience at a Walgreens Local Specialty Pharmacy preferred
- An average of 3.7 or above on leadership behaviors on the last performance review if one is on file (internal candidates only)
- At least 6 months pharmacy experience with Walgreen Co
Job Duties
- Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience
- Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience
- Manages the daily operation of the pharmacy department
- Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions and by providing courteous and efficient service
- Reports prescription errors immediately and adheres to company policies and procedures relating to prescription incidents and the Quality Improvement Program
- Complies with all federal and state laws and regulations and company policies governing all drugs and products
- Maintains required records, documentation, and reports
- Recommends and implements asset protection controls and procedures to identify and minimize profit loss
- Controls the store's safe and bank including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
- Supervises pharmacy department team members to assure performance of required functions and adherence to company policies and procedures
- Maintains current knowledge and required licensing, credentialing, and certification to provide clinical services
- Maintains and develops good working relationships with physicians and other health professionals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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