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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary Meal
room discounts
Restaurant Discounts
Discounted parking
Movie tickets
Career growth opportunities
Early wage access
Paid Time Off
Employee assistance program
Job Description
The Pfister Hotel is a storied establishment located in Milwaukee, Wisconsin, that has been an iconic symbol of luxury and gracious hospitality for nearly 130 years. Since its establishment in 1893, the hotel has been recognized for its timeless style, grand tradition of exceptional service, and commitment to an elevated guest experience. The Pfister continues to uphold its prestigious AAA Four Diamond designation, which it has maintained for 46 consecutive years, placing it among an elite group of only 11 properties in North America to achieve such a feat since the program's inception in 1976. The hotel's commitment to quality... Show More
Job Requirements
- High school diploma or equivalent required
- no prior experience required
- basic math skills to operate a cash register, prepare cash drops, and handle transactions accurately
- ability to learn all menu items and upselling techniques
- strong verbal communication skills, with the ability to speak English clearly
- ability to stand for long periods and work in confined spaces
- ability to multitask, remain self-motivated during slow periods, and deliver prompt service
- flexible availability, including weekends and holidays
- must adhere to Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment
Job Qualifications
- High school diploma or equivalent
- prior hospitality, customer service, or cashiering experience preferred
- strong verbal communication skills
- basic math skills for cash register operation and handling transactions
- ability to learn menu items and upselling techniques
- ability to multitask and remain self-motivated
- ability to speak English clearly
Job Duties
- Consistently prepare and serve quality Starbucks beverages to standard
- greet guests warmly and provide prompt, friendly customer service
- accurately process guest transactions, collect payments, and provide change
- balance house bank at the end of shift
- ensure accountability with cash drawer and bank procedures
- maintain cleanliness and organization of café work areas, equipment, and service stations
- follow standards for merchandising, stocking, rotating, and storing products
- monitor guest satisfaction and respond to concerns with tact and professionalism
- perform assigned side work, including restocking supplies and condiments
- adhere to health, sanitation, and safety standards at all times
- perform other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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