Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid Weekly
Health Insurance
401k plan
Paid Time Off
associate discounts
Tuition Assistance
Career development opportunities
Job Description
PetSmart is a leading pet specialty retailer dedicated to helping pet parents and their pets live happier lives. Established with the mission of doing Anything for Pets, PetSmart has grown to become a trusted name in pet care, offering a wide range of products and services including grooming, training, and veterinary care. With more than 1,500 stores across the United States, Canada, and Puerto Rico, PetSmart serves millions of customers and their pets, continuously emphasizing quality, compassion, and expertise. The company fosters a collaborative and inclusive work environment where associates are valued as the heart of the organization and are encouraged to grow both personally and professionally through various development opportunities. PetSmart is deeply committed to creating a culture based on values such as connection, teamwork, and mutual respect, ensuring every associate feels a sense of belonging and purpose.
The role of Pet Stylist (Dog and/or Cat Groomer) at PetSmart is a dynamic and rewarding position centered around delivering exceptional grooming services and positive experiences for pets and their parents. As a Pet Stylist, you will play a key role in providing a full menu of bath, brush, and grooming services, including standalone offerings like nail trims, teeth brushing, and sanitary cuts, all in line with PetSmart’s high standards of pet care and bathing procedures. This position demands not only technical grooming skills but also the ability to engage warmly with pet parents—guiding them on additional health and wellness solutions tailored to their pet’s needs. The goal is to ensure every visit is pleasant, safe, and results in a well-groomed, happy pet.
In addition to grooming duties, the Pet Stylist manages client interactions from greeting clients and answering questions to handling reservations and conducting follow-up appointment reminders. The role includes maintaining detailed client records and consulting with pet parents to recommend appropriate services and merchandise, contributing to achieving salon sales targets and metrics. Cleanliness and sanitation are critical aspects of the job, requiring the stylist to maintain humane conditions and impeccable sanitation standards throughout the grooming area.
PetSmart offers a competitive pay model for this role, which combines a base rate with grooming commissions to reward performance. The company also provides a rich package of benefits, including health and wellness options, a 401k plan with company matches, paid time off for full-time associates, tuition assistance, and numerous development opportunities. Flexible scheduling is expected, with evening, weekend, and holiday work required as needed, making this position ideal for individuals who are passionate about animal care and eager to contribute to a supportive and growth-focused team environment.
Joining PetSmart means joining a passionate community of more than 50,000 associates who are united by their love for pets and their commitment to quality service. The company values diversity and offers an equal opportunity work environment, encouraging applicants from all backgrounds. Whether you are an experienced groomer or new to the field but eager to learn, PetSmart provides resources such as the Salon Academy training program to help you succeed and excel in your grooming career. This position is not merely a job but a chance to make a meaningful impact in the lives of pets and their owners every day, creating moments that truly matter.
The role of Pet Stylist (Dog and/or Cat Groomer) at PetSmart is a dynamic and rewarding position centered around delivering exceptional grooming services and positive experiences for pets and their parents. As a Pet Stylist, you will play a key role in providing a full menu of bath, brush, and grooming services, including standalone offerings like nail trims, teeth brushing, and sanitary cuts, all in line with PetSmart’s high standards of pet care and bathing procedures. This position demands not only technical grooming skills but also the ability to engage warmly with pet parents—guiding them on additional health and wellness solutions tailored to their pet’s needs. The goal is to ensure every visit is pleasant, safe, and results in a well-groomed, happy pet.
In addition to grooming duties, the Pet Stylist manages client interactions from greeting clients and answering questions to handling reservations and conducting follow-up appointment reminders. The role includes maintaining detailed client records and consulting with pet parents to recommend appropriate services and merchandise, contributing to achieving salon sales targets and metrics. Cleanliness and sanitation are critical aspects of the job, requiring the stylist to maintain humane conditions and impeccable sanitation standards throughout the grooming area.
PetSmart offers a competitive pay model for this role, which combines a base rate with grooming commissions to reward performance. The company also provides a rich package of benefits, including health and wellness options, a 401k plan with company matches, paid time off for full-time associates, tuition assistance, and numerous development opportunities. Flexible scheduling is expected, with evening, weekend, and holiday work required as needed, making this position ideal for individuals who are passionate about animal care and eager to contribute to a supportive and growth-focused team environment.
Joining PetSmart means joining a passionate community of more than 50,000 associates who are united by their love for pets and their commitment to quality service. The company values diversity and offers an equal opportunity work environment, encouraging applicants from all backgrounds. Whether you are an experienced groomer or new to the field but eager to learn, PetSmart provides resources such as the Salon Academy training program to help you succeed and excel in your grooming career. This position is not merely a job but a chance to make a meaningful impact in the lives of pets and their owners every day, creating moments that truly matter.
Job Requirements
- Associate must be over the age of 18
- Ability to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc
- Frequently required to reach with hands and arms
- Ability to stoop, kneel, crouch, talk and hear
- Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds
- Ability to work in a wet environment with exposure to pet hair and moderate to high noise levels
- Exposure to live animals and their handling is common
Job Qualifications
- Prior grooming experience
- or 6 months of experience in the Stylist in Training job with successful completion of PetSmart’s Salon Academy training and safety certification or passes the salon technical evaluation
- Proficiency in computer applications
- Ability to react under pressure and maintain composure
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Strong organizational skills and attention to detail and safety measures
- Strong written and verbal communication skills
Job Duties
- Independently performs full menu of bath, brush and grooming services and standalone services such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures
- Recommends additional health and wellness solutions with pet parents based on pet’s needs
- Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register
- Greets pet parents, answers their questions and assists with making reservations in the salon
- Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered
- Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking
- Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics
- Recommends, informs, and sells merchandise and services
- Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist
- Responsible for taking immediate action when a sick/injured pet is identified in the store
- transport to the vet as needed
- Assists and works in other departments as required
Job Criteria
Experience
No experience required
Job Location
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