Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Paid training
Job Description
MidFirst Bank is a well-established and highly respected financial institution known for its commitment to delivering outstanding banking services and financial products to individuals and businesses alike. As a leading banking center with a focus on customer satisfaction, MidFirst Bank prides itself on fostering strong relationships with its clients through personalized service, innovative solutions, and community engagement. The bank operates with a mission to provide secure and accessible financial options that meet the unique needs of each customer while maintaining the highest standards of integrity and professionalism. With a wide range of services including deposit accounts, loans, credit lines, and more, MidFirst Bank supports its customers in achieving their financial goals in a welcoming and supportive environment.
The role of Personal Banker Associate at MidFirst Bank is integral to the success of the banking center and the satisfaction of its clientele. This position combines the responsibilities of both a Teller and a Personal Banker, requiring versatility, excellent customer service skills, and sales acumen. The Personal Banker Associate is tasked with efficiently processing a variety of customer transactions while simultaneously promoting and cross-selling financial products and services to meet the evolving needs of current and potential customers. Employment is full-time, with working hours scheduled Monday through Friday from 7:15 a.m. to 6:15 p.m., and Saturdays from 8:45 a.m. to 1:15 p.m. The role offers competitive compensation in line with industry standards.
In this role, you will be expected to greet customers warmly and foster a welcoming atmosphere that focuses on exceptional customer experiences. You will cultivate and maintain strong relationships with customers by identifying suitable financial products and services tailored to their individual financial situations. Responsibilities also include opening deposit accounts, taking loan applications, and processing consumer loan and credit line requests. You will be expected to handle cash and point of sale transactions swiftly and accurately, all while maintaining balanced cash drawers and adhering to internal banking policies and procedures. Generating new business opportunities through networking and collaborating with centers of influence plays a vital role in expanding the bank's customer base.
The Personal Banker Associate must be a proactive team player, capable of responding effectively to customer inquiries and concerns by creating positive solutions. Additionally, the position requires a strong work ethic, high integrity, and proficiency with Microsoft Office applications such as Word, Outlook, and Excel. Candidates must be willing to participate in both informal and formal paid training, including a comprehensive certification process that takes place within the first few weeks of employment. This role requires physical stamina to stand, sit, type for long periods, and handle cash drawers and coin bags weighing up to 25 pounds.
Overall, this position offers an excellent opportunity for individuals looking to advance their careers in banking while developing meaningful relationships with customers and contributing to the financial well-being of the community served by MidFirst Bank.
The role of Personal Banker Associate at MidFirst Bank is integral to the success of the banking center and the satisfaction of its clientele. This position combines the responsibilities of both a Teller and a Personal Banker, requiring versatility, excellent customer service skills, and sales acumen. The Personal Banker Associate is tasked with efficiently processing a variety of customer transactions while simultaneously promoting and cross-selling financial products and services to meet the evolving needs of current and potential customers. Employment is full-time, with working hours scheduled Monday through Friday from 7:15 a.m. to 6:15 p.m., and Saturdays from 8:45 a.m. to 1:15 p.m. The role offers competitive compensation in line with industry standards.
In this role, you will be expected to greet customers warmly and foster a welcoming atmosphere that focuses on exceptional customer experiences. You will cultivate and maintain strong relationships with customers by identifying suitable financial products and services tailored to their individual financial situations. Responsibilities also include opening deposit accounts, taking loan applications, and processing consumer loan and credit line requests. You will be expected to handle cash and point of sale transactions swiftly and accurately, all while maintaining balanced cash drawers and adhering to internal banking policies and procedures. Generating new business opportunities through networking and collaborating with centers of influence plays a vital role in expanding the bank's customer base.
The Personal Banker Associate must be a proactive team player, capable of responding effectively to customer inquiries and concerns by creating positive solutions. Additionally, the position requires a strong work ethic, high integrity, and proficiency with Microsoft Office applications such as Word, Outlook, and Excel. Candidates must be willing to participate in both informal and formal paid training, including a comprehensive certification process that takes place within the first few weeks of employment. This role requires physical stamina to stand, sit, type for long periods, and handle cash drawers and coin bags weighing up to 25 pounds.
Overall, this position offers an excellent opportunity for individuals looking to advance their careers in banking while developing meaningful relationships with customers and contributing to the financial well-being of the community served by MidFirst Bank.
Job Requirements
- Minimum of a high school diploma or equivalent
- Minimum of one year successful sales experience in an incentive-driven or relational selling environment
- Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
- Must have a current Notary or be willing to become one by pursuing application, bond, and notary seal at the Bank's expense
- Ability to generate referrals including making on-site visits with local businesses
- Ability to work effectively as a team member and with customers
- Strong work ethic and high integrity
- Proficient with Microsoft applications including Word, Outlook, and Excel
- Friendly, outgoing, assertive, confident, and enthusiastic personality
- Availability to work Monday through Friday between 7:15 a.m. and 6:15 p.m. and Saturdays from 8:45 a.m. to 1:15 p.m.
- Ability to stand or sit for long periods, type and perform repetitive motions
- Ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds
Job Qualifications
- Minimum of one year successful sales experience in an incentive-driven or relational selling environment
- Demonstrated performance in meeting and exceeding goals
- Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience
- Ability to generate referrals and make on-site visits with local businesses
- Ability to work effectively as a team member and with customers
- Strong work ethic and high integrity
- Proficient with Microsoft applications including Word, Outlook, and Excel
- Friendly, outgoing, assertive, confident, and enthusiastic personality
Job Duties
- Greet customers and facilitate a welcoming and customer-focused environment
- Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
- Build and maintain relationships with customers to help identify financial products and services that meet their needs
- Promote financial products and services
- Open deposit accounts and take loan applications, process consumer loan and credit line requests for customers
- Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
- Generate new business and expand relationships with current customers through networking and Centers of Influence
- Respond to customer inquiries and concerns and create positive solutions
- Support other employees as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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