Personal Banker

Albuquerque, NM, USA|

Job Overview

Compensation

Hourly

Range $17.50 - $21.50

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Career development opportunities

Job Description

First National Bank Texas (FNBT) is a well-established financial institution dedicated to providing top-tier banking services to individuals and businesses throughout Texas. With a focus on personalized service and community involvement, FNBT has built a reputation for trust, reliability, and customer-centric solutions. The bank offers a variety of financial products including personal and business accounts, loans, certificates of deposit, and wire transfer services. As an equal opportunity employer, FNBT fosters an inclusive workplace culture that values diversity and teamwork.

The role of a Bank Teller at FNBT is vital in delivering exceptional customer service in a fast-paced and dynamic banking environment. Under direct supervision, the teller is responsible for handling customer transactions involving cash receipts and payments with accuracy and efficiency. This position requires maintaining a high level of professionalism while working closely with a diverse clientele, including a significant Spanish-speaking population. Bank Tellers are expected to evaluate customer needs, recommend appropriate banking products and services, and actively participate in the bank's sales initiatives. The role demands a strong attention to detail when handling cash, checks, and verifying identification to prevent fraud. Additionally, the teller will process various specialized transactions such as money orders, cashier's checks, bank-to-bank wires, and Western Union wires. The teller's daily activities contribute directly to the bank's success through achieving monthly new account production goals and ensuring overall operational accuracy and balance.

This position is ideal for individuals interested in starting or continuing a career in banking who thrive in a team-oriented environment and enjoy engaging with customers to help meet their financial needs. FNBT offers a supportive work setting where tellers learn about different banking operations while contributing to a welcoming atmosphere for all customers. Regular attendance, punctuality, and the ability to handle high-volume workload efficiently are essential for success. The teller role requires standing and walking for extended periods, working under pressure, and occasionally lifting up to 50 pounds. FNBT provides flexible scheduling based on business needs, which may include evenings, weekends, and holidays. This position demands integrity, reliability, and the ability to adapt to a fast-changing workplace. Overall, joining FNBT as a Bank Teller provides a valuable opportunity to develop professional skills within a respected financial institution known for its community focus and dedication to customer satisfaction.

Job Requirements

At least 18 years of age
High school diploma, equivalency or currently attending school
Minimum of six months work experience in retail or customer service preferred
Ability to work flexible schedules including evenings, weekends, and holidays
Successfully pass background investigation as per company policy
Ability to get along with co-workers and work in a team environment
Ability to stand or walk for extended periods
Capacity to work in high volume, stressful and noisy environment
Ability to operate computer and office machinery
Ability to lift up to 50 pounds
Reliable and punctual attendance

Job Qualifications

High school diploma, high school equivalency, or currently attending high school
Six months of experience in retail or customer service preferred
Ability to work flexible schedules including evenings, weekends, and holidays
Strong interpersonal and communication skills
Ability to work effectively in a team environment
Basic computer skills
Ability to handle cash transactions accurately
Spanish language skills beneficial but not required

Job Duties

Provide exceptional customer service involving receipt and payment of cash
Evaluate new and existing customer relationships and recommend bank products and services
Follow established policies in accordance with the bank and supervisor's direction
Achieve monthly new account production as assigned by management
Participate in an active sales environment including in-store prospecting
Process deposits and pay out funds according to bank procedures
Receive cash and checks for deposit, verify amounts and endorsements
Examine cash to guard against counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
Process Western Union wires and cash advances
Cross-sell bank services and products
Provide bank services to a diverse customer base including Spanish speaking customers
Perform other tasks as requested by supervisors
Maintain regular and predictable attendance and punctuality
Adhere to approval limits based on established authority levels