Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal opportunity employer
Job Description
First National Bank Texas (FNBT) is a respected financial institution dedicated to providing outstanding banking services to its diverse clientele. Established with a commitment to supporting the financial success of individuals and businesses, FNBT operates as a full-service community bank. The bank is known for its strong emphasis on customer service, integrity, and community involvement. It serves a wide range of customers, including a significant Spanish-speaking population, reflecting the inclusive culture and focus on meeting the unique needs of the community it serves. FNBT offers a dynamic work environment where employees are encouraged to grow professionally while contributing to the bank's mission of delivering comprehensive financial solutions. With its established presence and approachable culture, FNBT maintains a forward-thinking approach to banking, combining traditional values with modern technology and service techniques to ensure customer satisfaction and loyalty.
The role of a Teller at First National Bank Texas is fundamental to the bank's sales and service operations. As a Teller, you will be responsible for providing exceptional customer service under direct supervision, operating in a fast-paced, high-volume sales environment. Your primary duties include handling cash transactions, processing deposits, and payments, and cross-selling bank products and services to support customers' financial goals. This position requires accountability for personal achievement of monthly new account production, an active participation in sales initiatives, and adherence to established banking policies and procedures. The Teller role calls for a vigilant and detail-oriented individual who can verify cash and check transactions for authenticity and handle various banking services such as money orders, cashier's checks, wire transfers, and certificates of deposit. Given the bank's diverse customer base, including a large Spanish-speaking population, the ability to communicate effectively and provide attentive service is essential. The environment demands regular attendance and punctuality, often involving standing or walking for extended periods, working under stress, and handling changes in work schedules as necessary. This position offers an excellent opportunity for individuals interested in developing a career in banking within an inclusive and supportive setting while contributing to the financial well-being of the community.
The role of a Teller at First National Bank Texas is fundamental to the bank's sales and service operations. As a Teller, you will be responsible for providing exceptional customer service under direct supervision, operating in a fast-paced, high-volume sales environment. Your primary duties include handling cash transactions, processing deposits, and payments, and cross-selling bank products and services to support customers' financial goals. This position requires accountability for personal achievement of monthly new account production, an active participation in sales initiatives, and adherence to established banking policies and procedures. The Teller role calls for a vigilant and detail-oriented individual who can verify cash and check transactions for authenticity and handle various banking services such as money orders, cashier's checks, wire transfers, and certificates of deposit. Given the bank's diverse customer base, including a large Spanish-speaking population, the ability to communicate effectively and provide attentive service is essential. The environment demands regular attendance and punctuality, often involving standing or walking for extended periods, working under stress, and handling changes in work schedules as necessary. This position offers an excellent opportunity for individuals interested in developing a career in banking within an inclusive and supportive setting while contributing to the financial well-being of the community.
Job Requirements
- High school diploma or equivalent
- Previous experience in cash handling or customer service preferred
- Ability to stand or walk for extended periods
- Capable of lifting up to 50 lbs
- Ability to work in a stressful and noisy environment
- Reliable attendance and punctuality
- Flexibility to adapt to changing work schedules
Job Qualifications
- High school diploma or equivalent
- Experience in cash handling or banking preferred
- Strong customer service skills
- Ability to work in a fast-paced environment
- Good communication skills including Spanish language skills preferred
- Sales experience is an asset
- Attention to detail and accuracy
- Basic computer proficiency
Job Duties
- Provide exceptional customer service involving receipt and payment of cash in a high volume sales environment
- Evaluate new and existing customer relationships and recommend bank products and services
- Follow established bank policies in accordance with supervisor's direction
- Achieve monthly new account production targets
- Participate in an active sales environment including in-store aisle prospecting
- Process deposits and pay out funds following bank procedures
- Verify cash and check amounts and look for endorsements
- Examine cash for counterfeit checks and identification
- Enter transactions into computer system and issue receipts
- Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
- Process western union wires and cash advances
- Cross-sell bank services and products
- Provide services to a diverse customer base including Spanish speakers
- Perform other tasks as requested by supervisors
- Maintain regular and predictable attendance and punctuality
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