Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
equal opportunity employment
Job Description
FNBT is a reputable financial institution known for its commitment to providing exceptional banking services to its diverse clientele. As a community-focused bank, FNBT strives to foster strong relationships with customers by offering personalized financial products and innovative solutions tailored to their needs. The bank operates in a dynamic environment that values professionalism, integrity, and customer-centric service, making it a sought-after employer in the financial services sector. FNBT is dedicated to creating a welcoming and inclusive work atmosphere where employees can thrive and grow their careers while contributing meaningfully to the community they serve. This company is recognized for its robust support systems, ongoing employee development programs, and competitive benefits, which underline its status as an equal opportunity employer and a leader in the banking industry. Whether you are an experienced banking professional or new to the field, FNBT offers a platform to build your skills within a collaborative and fast-paced work environment.
The role offered at FNBT is that of a Teller, which is instrumental in maintaining the high standard of customer service that the bank is known for. The Teller role centers on delivering exceptional customer experiences in a high-volume sales environment, where handling cash and financial transactions accurately and securely is paramount. Those in this position will receive direct supervision but work independently to ensure transactions are processed efficiently and in compliance with bank policies. The Teller will play a key role in evaluating customer relationships and recommending banking products and services that will support their financial success, effectively acting as the first point of contact and financial advisor within the branch. Additionally, the Teller is responsible for achieving monthly new account production targets, demonstrating an active engagement in sales and customer outreach. The role demands a strong aptitude for handling a variety of financial services including deposits, cash advances, money orders, cashier’s checks, bank wires, and certificates of deposit, all while maintaining accuracy and vigilance in counteracting fraudulent transactions. The position also emphasizes the importance of serving a culturally diverse customer base, including a large Spanish-speaking population, which adds a valuable layer of community interaction and service excellence. Flexibility in schedule and a readiness to adapt to the evolving needs of the branch are critical components of the role, alongside the physical requirements such as standing for extended periods and the ability to lift up to 50 lbs. Overall, working as a Teller at FNBT offers a challenging yet rewarding career path within a supportive structure designed to cultivate both personal achievement and collective success.
The role offered at FNBT is that of a Teller, which is instrumental in maintaining the high standard of customer service that the bank is known for. The Teller role centers on delivering exceptional customer experiences in a high-volume sales environment, where handling cash and financial transactions accurately and securely is paramount. Those in this position will receive direct supervision but work independently to ensure transactions are processed efficiently and in compliance with bank policies. The Teller will play a key role in evaluating customer relationships and recommending banking products and services that will support their financial success, effectively acting as the first point of contact and financial advisor within the branch. Additionally, the Teller is responsible for achieving monthly new account production targets, demonstrating an active engagement in sales and customer outreach. The role demands a strong aptitude for handling a variety of financial services including deposits, cash advances, money orders, cashier’s checks, bank wires, and certificates of deposit, all while maintaining accuracy and vigilance in counteracting fraudulent transactions. The position also emphasizes the importance of serving a culturally diverse customer base, including a large Spanish-speaking population, which adds a valuable layer of community interaction and service excellence. Flexibility in schedule and a readiness to adapt to the evolving needs of the branch are critical components of the role, alongside the physical requirements such as standing for extended periods and the ability to lift up to 50 lbs. Overall, working as a Teller at FNBT offers a challenging yet rewarding career path within a supportive structure designed to cultivate both personal achievement and collective success.
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional customer service
- Experience in cash handling or sales environment preferred
- Ability to follow bank policies and procedures
- Strong communication skills
- Ability to work in a high volume and potentially stressful environment
- Flexibility to adapt to schedule changes
- Capability to stand or walk for extended periods
- Ability to operate computers and office machinery
- Physical ability to lift up to 50 lbs
Job Qualifications
- High school diploma or equivalent
- Previous cash handling or financial service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced sales environment
- Basic computer proficiency
- Bilingual skills, particularly Spanish, are an advantage
- Attention to detail and accuracy
- Ability to assess customer needs and recommend products
Job Duties
- Provide exceptional customer service involving receipt and payment of cash in a high volume sales environment
- Evaluate new and existing customer relationships and recommend bank products and services
- Follow established bank policies and supervisor's directions
- Achieve monthly new account production targets
- Participate in sales environment including in-store aisle prospecting
- Process deposits and pay out funds accurately daily
- Verify cash and checks for deposit and check endorsements
- Guard against counterfeit checks and identification
- Enter transactions into computer and issue receipts
- Sell and prepare money orders, cashier's checks, bank-to-bank wires, certificates of deposit
- Process western union wires and cash advances
- Cross-sell bank services and products
- Serve diverse customer base including Spanish speakers
- Perform additional tasks as requested by supervisors
- Maintain regular and predictable attendance and punctuality
- Adhere to approval limits based on authority levels
Job Location
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