Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer
Job Description
FNBT is a well-established financial institution committed to delivering exceptional banking services to a diverse clientele. As a prominent player in the banking sector, FNBT focuses on customer satisfaction, innovation, and community engagement. The bank operates multiple branches designed to meet the evolving needs of customers by offering a wide range of financial products and services tailored to support individual and business financial success. FNBT values a culture of inclusivity, professionalism, and continuous improvement, making it an ideal workplace for those looking to grow within the financial services industry.
The role available at FNBT is that of a Sales Associate within a dynamic branch environment. This position is designed for individuals who excel in delivering top-tier customer service and possess strong sales acumen. The Sales Associate will work under direct supervision and be responsible for handling cash transactions, opening new accounts, and recommending suitable bank products and services to foster customer financial well-being. This employment opportunity is full-time and involves working in a fast-paced, high-volume sales setting where multitasking and accuracy are paramount.
In this role, the Sales Associate must be adept at managing daily banking operations such as processing deposits, payouts, and cash advances while adhering to established bank policies and procedures. Attention to detail is critical, especially in recognizing counterfeit checks and verifying customer identification to prevent fraud. The ability to cross-sell bank products like money orders, cashier's checks, bank-to-bank wire transfers, and certificates of deposit is essential for achieving monthly sales targets as assigned by management. Additionally, the Sales Associate will engage with a varied customer base, including a significant Spanish-speaking population, requiring strong communication skills and cultural sensitivity.
Working at FNBT also demands physical stamina, as the role may require standing or walking for extended periods and the ability to lift up to 50 pounds. The environment is often fast-paced and noisy, necessitating the ability to work effectively under pressure. Adherence to punctuality and consistent attendance is also emphasized as critical to the smooth operation of branch services. FNBT prides itself on being an equal opportunity employer, promoting diversity and inclusion at all levels of its operation.
Overall, this Sales Associate position offers a comprehensive opportunity for individuals who are customer-oriented and eager to contribute to a reputable bank's growth. The role is built to foster professional development in banking operations, sales, and customer relationship management while supporting the bank's mission of financial empowerment for its clients. Candidates will benefit from working alongside experienced professionals in a supportive environment that rewards dedication, accuracy, and proactive sales efforts, making this role ideal for those passionate about financial services and community banking.
The role available at FNBT is that of a Sales Associate within a dynamic branch environment. This position is designed for individuals who excel in delivering top-tier customer service and possess strong sales acumen. The Sales Associate will work under direct supervision and be responsible for handling cash transactions, opening new accounts, and recommending suitable bank products and services to foster customer financial well-being. This employment opportunity is full-time and involves working in a fast-paced, high-volume sales setting where multitasking and accuracy are paramount.
In this role, the Sales Associate must be adept at managing daily banking operations such as processing deposits, payouts, and cash advances while adhering to established bank policies and procedures. Attention to detail is critical, especially in recognizing counterfeit checks and verifying customer identification to prevent fraud. The ability to cross-sell bank products like money orders, cashier's checks, bank-to-bank wire transfers, and certificates of deposit is essential for achieving monthly sales targets as assigned by management. Additionally, the Sales Associate will engage with a varied customer base, including a significant Spanish-speaking population, requiring strong communication skills and cultural sensitivity.
Working at FNBT also demands physical stamina, as the role may require standing or walking for extended periods and the ability to lift up to 50 pounds. The environment is often fast-paced and noisy, necessitating the ability to work effectively under pressure. Adherence to punctuality and consistent attendance is also emphasized as critical to the smooth operation of branch services. FNBT prides itself on being an equal opportunity employer, promoting diversity and inclusion at all levels of its operation.
Overall, this Sales Associate position offers a comprehensive opportunity for individuals who are customer-oriented and eager to contribute to a reputable bank's growth. The role is built to foster professional development in banking operations, sales, and customer relationship management while supporting the bank's mission of financial empowerment for its clients. Candidates will benefit from working alongside experienced professionals in a supportive environment that rewards dedication, accuracy, and proactive sales efforts, making this role ideal for those passionate about financial services and community banking.
Job Requirements
- High school diploma or equivalent
- Experience in cash handling and customer service
- Ability to stand or walk for extended periods
- Capacity to work in high volume, stressful, and noisy environments
- Ability to lift up to 50 lbs
- Regular and predictable attendance
- Ability to operate computers and other office machinery
- Willingness to work flexible schedules based on business needs
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or banking preferred
- Basic knowledge of banking products and services
- Strong communication and interpersonal skills
- Ability to work in fast-paced, high-volume environments
- Attention to detail and accuracy
- Ability to handle cash and perform mathematical calculations
- Bilingual skills (Spanish) are a plus
- Proficiency with computer systems and office machinery
Job Duties
- Provide exceptional customer service involving receipt and payment of cash
- Evaluate new and existing customer relationships and recommend bank products and services
- Follow established policies in accordance with the bank and supervisor's direction
- Achieve monthly new account production targets
- Participate in in-store aisle prospecting for active sales
- Process deposits and pay out funds per bank procedures
- Receive cash and checks for deposit, verify amounts, check endorsements
- Examine cash for counterfeit checks and identification
- Enter transactions into computer and issue receipts
- Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
- Process western union wires and cash advances
- Cross-sell bank services and products
- Provide bank services to a diverse customer base including Spanish-speaking population
- Perform other tasks as requested by supervisors
- Maintain regular and predictable attendance and punctuality
- Operate within approval limits based on established authority levels
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