Per Diem Patient Care Coordinator

Everett, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $19.25 - $25.50

Work Schedule

Day Shifts

Benefits

Paid Time Off

Paid holidays

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) savings plan

Employee stock purchase plan

Education Reimbursement

Employee Discounts

Employee assistance program

Employee Referral Bonus

voluntary benefits

Job Description

Optum is a leading global health services organization dedicated to improving the health care system through innovative technology and compassionate care. As part of UnitedHealth Group, Optum leverages vast resources and expertise to help millions of people live healthier lives every day. By combining data, insights, pharmacy benefits, and care coordination, Optum aims to transform health care delivery and enhance health equity across communities worldwide. With a strong emphasis on diversity and inclusion, Optum fosters a culture of belonging where talented professionals can grow their careers while making a meaningful impact on patient outcomes and health systems.

The Per Diem Patient Care Coordinator role at Optum offers an exciting opportunity to work within a dynamic clinical environment where you will serve as a critical link between patients, their families, clinical staff, and other stakeholders. This position is centered at the Everett, Washington Surgery Center, where patient experience and operational efficiency are priorities. As a Patient Care Coordinator, you will greet and admit patients in a warm, professional manner, ensuring privacy and confidentiality in handling sensitive medical information. You will support surgical teams by coordinating patient flow, communicating updates to waiting guests, and managing transportation logistics to optimize the surgical care experience.

This flexible per diem role requires a commitment to work a minimum of one shift per week Monday through Friday, during 10-hour shifts between 5:45 AM and 5:30 PM Pacific Standard Time. You will receive comprehensive training tailored to your schedule, aligning with Optum’s mission to develop skilled professionals who uphold clinical excellence and patient-centered care. Employees in this role enjoy competitive hourly pay ranging from $18 to $32 depending on experience and qualifications.

Joining UnitedHealth Group through Optum means becoming part of an organization deeply invested in career development, offering extensive benefits including paid time off, medical and dental coverage, employee assistance programs, education reimbursements, and more. The Patient Care Coordinator position presents a unique chance to work in a thriving healthcare setting where every interaction contributes directly to advancing health equity and improving community wellbeing. This role is ideal for individuals who possess strong communication skills, enjoy multitasking in fast-paced environments, and are passionate about helping patients navigate their healthcare journeys successfully.

Candidates who thrive in this position will have an opportunity to advance within the health care industry, gaining valuable experience with electronic medical records, patient registration systems like Epic and OpTime, and hands-on exposure to perioperative care processes. Optum’s inclusive work culture encourages teamwork, accountability, and continuous learning, empowering employees to grow professionally and personally while making a tangible difference in people’s lives.

Job Requirements

High school diploma/GED or equivalent experience
1+ years experience working with customers in a fast-paced environment
Flexible to cover shifts at short notice
Ability to work 1 shift per week during 10-hour shifts between 5:45AM-5:30PM PST
Willingness to undergo drug test
Located or able to work at 3927 Rucker Ave, Everett, WA 98201

Job Qualifications

High school diploma/GED or equivalent experience
1+ years of customer service experience in a fast-paced environment
Ability to work independently and as a team
Demonstrated ability to work well with healthcare providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks
Excellent verbal and written communication skills
1+ years experience with Microsoft Word, Excel, Outlook preferred
Experience in healthcare industry or medical setting preferred
Clerical or administrative support background preferred
Knowledge of medical terminology preferred
2+ years work experience as receptionist in medical setting preferred

Job Duties

Greets patients in prompt, helpful, friendly manner
Admits patients, verifies and updates necessary information using Epic/OpTime system
Attentive to the patients and guests in waiting room, rounding on an as-needed basis to notify of delays in schedules and surgical/procedural status
Works directly with the post-anesthesia care areas to direct patient guests/family to the patient bedside as requested
Confirms with patient guests/family or ride services to ensure patients have appropriate and timely transportation
Prioritizes tasks and manages multiple duties at once
Answers incoming telephone calls in a timely manner and screens calls providing routing and non-medical information
Takes clear and complete messages and distributes pertinent information to appropriate staff
Acts as a resource to staff, patients, and families
Keeps stock of ASC office supplies
Prepares paperwork for next day surgery cases and ensures completeness
Creates forms and documents for Surgery Center staff
Collects and prepares surgical encounter paperwork to be scanned into electronic medical record
Performs other duties as assigned