Per Diem Patient Access Registration

Optum is a global organization dedicated to improving health outcomes by delivering care backed by innovative technology. As a part of UnitedHealth Group, Optum connects millions of people with essential health resources including care management, pharmacy benefits, and data analytics to promote healthier lives. The company operates in various healthcare sectors and emphasizes a culture founded on inclusion, diversity, career growth, and robust benefits. By joining Optum, employees contribute to meaningful health solutions that have a wide-reaching impact on communities around the world. The organization values teamwork and provides development opportunities to foster personal and professional growth.

The role of Per Diem Patient Access Representative within Optum’s Outpatient Access Registration Department is vital as it often represents the first meaningful interaction patients and their families have within the healthcare system. This role requires an individual who is energetic, empathetic, and detail-oriented, focused on facilitating the smooth admission of patients. The representative ensures accurate patient identification, completes detailed demographic and insurance information, and verifies insurance benefits and authorizations. This process is essential for obtaining prompt and accurate reimbursement for healthcare services rendered.

In this position, the representative will be responsible for handling insurance verification, co-payment collections, and patient liability questions while strictly adhering to HIPAA privacy regulations. They interact both face-to-face and over the phone with patients, providing clear, compassionate guidance and answers about payment assistance programs and other financial aspects. Precision and attention to detail in entering patient information into the hospital’s computer system are critical, as the accuracy of this information impacts billing processes and patient care coordination.

This Per Diem role offers flexibility, as the representative will work on an as-needed basis with the ability to cover various 8-hour shifts during normal business hours. The department is located at 1955 W FRYE RD in Chandler, AZ. The hourly pay ranges from $16.00 to $29.00 based on experience and local market influences. External candidates are eligible for a $2,000 sign-on bonus, emphasizing the company's commitment to attracting skilled professionals.

Optum fosters an environment where excellent performance is recognized and rewarded. Employees are supported through a comprehensive benefits package, professional development programs, and work culture that values respect and diversity. Candidates will find opportunities to grow within the organization and engage in meaningful work aimed at improving access and healthcare outcomes for all individuals, regardless of ability to pay. This is not just a job, but a meaningful career path with a global impact in healthcare delivery, making it an exciting opportunity for compassionate and dedicated professionals to join the team at Optum.