Per Diem Concierge @ Villa Marie Claire (weekend evenings)

Holy Name Medical Center is a prominent healthcare establishment located in New Jersey, known for its deep commitment to innovation, compassion, and medical excellence. As the only independent Catholic health system in the state, Holy Name operates a 361-bed acute care hospital, a highly respected cancer center, a modern fitness center, a residential hospice, an esteemed nursing school, and an extensive physician network. With nearly a century of dedicated service, Holy Name integrates faith-driven care with technological advances and educational initiatives to provide comprehensive healing for the body, mind, and soul. The facility prides itself on combining medical breakthroughs with compassionate care, ensuring that each patient receives undivided attention, respect, and superior treatment throughout their healthcare journey. The institution’s mission reflects a holistic approach that encompasses prevention, diagnosis, treatment, rehabilitation, and ongoing wellness, supported by a robust network of residency and educational programs to train the next generation of healthcare professionals. Holy Name’s culture fosters an environment where patient care and community health are prioritized, and staff members are valued partners in fulfilling this mission daily.

The role of Concierge at Holy Name Medical Center represents an essential component of the hospital's patient-centered service model. This position is primarily responsible for coordinating the front desk operations at Villa Marie Claire, a key facility within the health system. The Concierge acts as the welcoming face to visitors, patients, families, and physicians, ensuring a warm and positive first impression. The role goes beyond simple reception duties; it requires a commitment to excellence in communication, interpersonal relations, and administrative precision. Responsibilities include managing front desk scheduling to guarantee timely medical evaluations and follow-ups, answering telephonic inquiries with professionalism and courtesy, directing visitors appropriately, and maintaining a welcoming and organized environment. This role demands a diligent approach to administrative tasks such as handling voicemails, managing clerical supplies, and facilitating smooth communication flows between various hospital departments. The Concierge embodies Holy Name’s core value of “excellence is me” by championing a positive patient experience and demonstrating unwavering professionalism in all interdepartmental interactions. Furthermore, the position supports an environment that upholds the hospital’s dress code and promotes team collaboration. The Concierge position offers an employment opportunity with pay ranging from $20 to $25 per hour, reflecting consideration for experience, skills, and education. Holy Name Medical Center also provides both full-time and part-time employees access to a competitive benefits package, which includes medical, dental, and vision coverage, tuition reimbursement, paid time off, and additional support services like on-site child care and free parking. This role is ideal for individuals seeking to contribute to a mission-driven healthcare organization where compassionate care and operational excellence merge to positively impact the community's health and healing experience.