People Ops Coordinator

Eugene, OR, USA|

Job Overview

Compensation

Hourly

Range $20.50 - $29.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee Discounts

wellness programs

Job Description

Team JCK is a dynamic and rapidly growing company recognized for operating six distinct restaurant brands across 93 locations with a collective workforce of over 2,200 employees. What distinguishes Team JCK is its dedication to creating an exceptional experience for both its customers and its employees. With a commitment to cultivating a great work environment, Team JCK places a strong emphasis on People Operations, which goes beyond traditional Human Resources to deliver a comprehensive and supportive employee experience. The company's People Operations team is integral to the success and satisfaction of its workforce, championing fantastic people practices that enhance teamwork, service, and professional growth.

The role of People Operations Coordinator at Team JCK is a multifaceted and energizing position designed for someone who thrives in a fast-paced environment and enjoys variety in their daily tasks. This professional acts as the primary contact for employees and managers, offering guidance, support, and solutions to a broad range of People Operations inquiries. The role includes assisting with employee transactions, employment verification, documentation maintenance, and liaising with various departments to ensure seamless operation of HR and administrative functions. The Coordinator supports ongoing HR technology initiatives, including platforms such as UKG, Document Manager, and GOHAPPY, and plays an active role in process improvements, training, and compliance support.

A successful candidate will be comfortable balancing multiple priorities, learning new technology tools quickly, and collaborating across teams. They will be detail-oriented, proactive, and able to maintain confidentiality while providing outstanding customer service. This position is ideal for a professional who values relationship-building, enjoys helping others, and seeks meaningful work that positively impacts thousands of employees. Team JCK promotes a culture based on leadership, kindness, service, teamwork, and fun, making this role an excellent opportunity for growth in various facets of People Operations, including HR technology, compliance, employee experience, and organizational support. The company fosters an environment that encourages professional development and values the innovative contributions of its employees. This employment opportunity allows you to become a pivotal part of a department that continuously evolves and advances, offering a robust and rewarding career path.

Job Requirements

High school diploma or equivalent
Two or more years of experience in administrative, customer service, HR, payroll, or confidential roles
Experience with HRIS or business systems preferred
Proficiency in Microsoft Office
Ability to learn new technology quickly
Strong organizational skills
Effective communication and interpersonal skills
Ability to maintain confidentiality
Bilingual in English and Spanish is strongly preferred

Job Qualifications

High school diploma or equivalent required
Two or more years of administrative, customer service, HR, payroll, of a confidential nature
Experience working with HRIS or business systems is preferred
Strong Microsoft Office skills
Bilingual English/Spanish is strongly preferred

Job Duties

Helping employees and managers navigate people operations questions and requests
Serving as the first point of contact through phone, email, text, and ticketing systems
Coordinating employee transactions, employment verifications, and personnel documentation
Supporting HR technology initiatives including UKG, Document Manager, GOHAPPY, and future people operations systems
Assisting with workflow improvements, documentation, testing, and training materials
Maintaining confidential employee records and supporting compliance activities
Providing cross-functional support across Benefits, HRIS, Leave Administration, Talent Acquisition, and Safety & Compliance
Helping the department continue delivering exceptional service during vacations, special projects, and periods of growth