People-First Restaurant Manager Lead Teams, Grow Fast

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Paid Time Off

flexible scheduling

Career growth opportunities

Health Insurance

Retirement Plan

Employee Discounts

performance bonuses

Job Description

A prominent national coffee shop chain based in Phoenix, Arizona, is renowned for delivering high-quality coffee and exceptional customer service across its numerous locations. This company has built a reputation for creating welcoming environments where guests can enjoy expertly crafted beverages in a comfortable setting. Committed to quality and community engagement, this brand continues to expand rapidly, providing exciting career opportunities to individuals passionate about hospitality and retail operations. The company values innovation, teamwork, and continuous growth, making it a sought-after employer in the food and beverage industry. Joining this dynamic team means becoming part of a company dedicated to not only satisfying coffee lovers but also supporting employees' professional development and work-life balance. The role of Restaurant Manager is pivotal in maintaining and elevating the brand’s standing by leading store operations, enhancing guest experiences, and fostering an energetic, customer-focused team culture.

This full-time Restaurant Manager position is based in Phoenix, AZ, and offers a competitive salary with extensive benefits designed to support work-life balance and career growth. The Restaurant Manager will be responsible for overseeing all aspects of daily store operations, including hiring and training staff to deliver exceptional service aligned with the company's standards. This role demands a hands-on leader who can inspire a diverse team while ensuring operational efficiency and meeting sales targets. Responsibilities extend to managing inventory, enforcing safety and sanitation protocols, and resolving customer concerns promptly to uphold the company’s commitment to guest satisfaction. The ideal candidate will have over two years of leadership experience in a hospitality environment coupled with a genuine passion for serving guests and fostering a positive work atmosphere. This role offers flexible scheduling options and clear pathways for advancement within a rapidly growing company. By joining this brand, the Restaurant Manager will play an essential role in shaping the guest experience, driving operational excellence, and supporting team members to thrive in a fast-paced, rewarding environment.

Job Requirements

high school diploma or equivalent
2 or more years of leadership experience in hospitality
excellent communication skills
ability to work flexible hours including weekends and holidays
strong organizational skills
customer service orientation
basic computer proficiency

Job Qualifications

minimum of 2 years of leadership experience in hospitality or related field
proven ability to manage and develop a team effectively
strong communication and interpersonal skills
experience in sales management and operational oversight
knowledge of health and safety regulations
ability to handle customer complaints professionally
passion for delivering exceptional guest experiences
proficiency with scheduling and inventory management software preferred

Job Duties

lead and motivate restaurant team members to achieve sales and service goals
hire, train, and develop staff to ensure high performance and customer satisfaction
oversee daily operations including inventory management and cash handling
maintain health, safety, and sanitation standards in compliance with company policies
address and resolve guest issues promptly to maintain excellent service
implement strategies to increase sales and operational efficiency
coordinate scheduling to optimize labor costs and meet business needs