People & Culture Manager

Kimpton Hotels - a member of the IHG group - is renowned for its boutique hotel experience that combines vibrant personality, cultural diversity, and a passionate commitment to delivering exceptional hospitality. Founded in San Francisco in 1981, Kimpton has established a reputation as a hospitality leader that truly values human connections and a culture that empowers employees. With a focus on People + Culture, Kimpton treats its staff not as mere resources but as valued individuals who are central to the unique guest experience that distinguishes its brand. The company promotes an inclusive, inspiring, and dynamic work environment where diversity and personal authenticity are embraced and celebrated.

The People + Culture team at Kimpton is pivotal in advancing this vision. The role of a People + Culture Manager within a Kimpton hotel is a comprehensive position that involves partnering directly with hotel and restaurant operations teams to support and nurture employee engagement and development. This role champions Kimpton's 'Best Place to Work' initiatives, striving to cultivate a workplace culture defined by openness, recognition, mentorship, and continuous personal growth. The People + Culture Manager facilitates recruitment and staffing efforts, ensuring alignment with budgetary constraints and organizational goals, while also fostering effective onboarding procedures to integrate new employees smoothly.

Key responsibilities include guiding mentorship programs, handling counseling and disciplinary issues with a forward-thinking approach, and spearheading various employee engagement initiatives such as recognition programs, employee appreciation weeks, and diversity and inclusion events. Additionally, this role manages performance reviews and professional development opportunities, including organizing and promoting attendance at Kimpton University training courses. Compliance with employment and labor laws, as well as oversight of critical HR administrative functions such as I-9 verification and Workers' Compensation claims management, are also vital components of the role.

The People + Culture Manager serves as a visible, approachable resource within the property, regularly attending operational meetings and fostering an open-door policy to support staff. Collaboration with safety committees and direct support to general managers and department heads are integral, ensuring that the overall employee experience aligns with Kimpton's high standards of service and workplace satisfaction. Ultimately, this role is designed to empower hotel employees, enhance their workplace satisfaction, and contribute to Kimpton's overarching mission of human-centered, heartfelt hospitality that makes a meaningful difference for coworkers, guests, and communities alike. This position is ideal for someone with a passion for people, an outgoing and friendly attitude, and a dedication to excellence in service and culture management within a fast-paced hotel environment.