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People & Culture Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
wellness programs

Job Description

Fairmont Hotels & Resorts is an internationally acclaimed luxury hotel brand recognized for its commitment to excellence and making every guest experience uniquely memorable. With a workforce of over 30,000 colleagues around the globe, Fairmont continually strives to deliver exceptional service by nurturing a culture of warmth, respect, and unmatched hospitality. This dedication to quality and innovation has helped Fairmont establish itself as a leader in the luxury hospitality industry, creating extraordinary experiences across its portfolio of prestigious properties worldwide.

Fairmont New Orleans is a distinguished upcoming addition to this luxury portfolio, located in the vibrant heart of downtown... Show More

Job Requirements

  • minimum of two 2 years of human resource management experience preferred
  • SHRM CP or SHRM SCP certification highly desired

Job Qualifications

  • excellent verbal and written communication skills
  • strong interpersonal negotiation and conflict resolution abilities
  • exceptional organizational skills with a high level of attention to detail
  • demonstrated analytical and problem solving capabilities
  • ability to effectively prioritize workload and delegate responsibilities when appropriate
  • proven ability to act with integrity professionalism and confidentiality at all times
  • thorough working knowledge of employment related laws regulations and best practices
  • proficiency in Microsoft Office Suite or similar software
  • experience with or the ability to quickly learn HRIS and talent management systems

Job Duties

  • assist in enhancing colleague engagement by supporting hotel committees and organizing colleague functions events and celebrations that promote connection and morale
  • support internal and external employer branding efforts by contributing to LinkedIn intranet and internal communications as a social media ambassador
  • assist in the development and implementation of workplace safety programs to ensure compliance with applicable regulations drive colleague safety awareness and manage Workers Compensation claims as needed
  • support departmental leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement performance and the colleague experience
  • partner with management to address employee relations concerns conduct fair and timely investigations resolve conflicts and ensure all actions comply with local state and federal labor and employment laws
  • support benefits administration processes including onboarding and life event changes employee inquiries vendor coordination and timely benefits billing reconciliation
  • deliver and facilitate learning programs at the hotel brand and corporate levels ensuring a consistently engaging onboarding experience and ongoing colleague development
  • assist in all areas as necessary within the People and Culture Department

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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