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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Professional development opportunities
Job Description
The Meritage Resort & Spa, located in the heart of Napa, California, is a premier destination renowned for its luxury accommodations, exceptional guest services, and beautiful surroundings. This elegant resort offers a comprehensive hospitality experience that combines sophisticated amenities with a warm, welcoming atmosphere. As part of the Pacific Hospitality Group family, the resort benefits from a unique owner/operator approach that prioritizes long-term value creation, sustainable growth, and a deep commitment to enriching the lives of guests, team members, and communities alike. With a focus on delivering memorable experiences, The Meritage Resort & Spa has established itself as a leader... Show More
Job Requirements
- Bachelor's degree in human resources business administration or related field or equivalent experience
- 5 to 8 plus years of progressive HR experience preferably in hospitality or resort environments
- experience supporting large diverse workforces of 300 plus team members preferred
- strong knowledge of California labor laws and HR best practices
- demonstrated success in employee relations and conflict resolution
- excellent communication coaching and leadership skills
- ability to work flexible schedules including weekends and holidays
Job Qualifications
- Bachelor's degree in human resources business administration or related field or equivalent experience
- Spanish language proficiency is strongly preferred
- 5–8 plus years of progressive HR experience preferably in hospitality or resort environments
- experience supporting large diverse workforces 300 plus team members preferred
- strong knowledge of California labor laws and HR best practices
- workday experience a plus
- demonstrated success in employee relations and conflict resolution
- excellent communication coaching and leadership skills
Job Duties
- Champion a positive inclusive and service-driven culture reflective of the resort's values
- lead team member engagement initiatives surveys and action planning
- oversee recognition programs events and communication strategies
- provide guidance and resolution on employee relations matters including conflict resolution investigations and corrective action
- ensure fair and consistent application of policies and procedures
- coach managers on leadership effectiveness and team dynamics
- partner with department leaders to recruit hire and retain top talent
- oversee onboarding programs to ensure a seamless and engaging new hire experience
- support workforce planning for seasonal and high-volume staffing needs
- drive leadership development and training programs
- identify skill gaps and create learning opportunities for team members
- support succession planning and internal career growth initiatives
- ensure compliance with all federal state California and local labor laws
- maintain HR policies procedures and team member handbook
- oversee payroll support benefits administration and HRIS systems
- ensure proper documentation and recordkeeping practices
- promote a strong safety culture and partner with leadership on risk management initiatives
- support workers' compensation processes and return-to-work programs
- champion wellness initiatives for team members
- act as a trusted advisor to department leaders on all people-related matters
- analyze HR metrics turnover engagement labor trends to inform decisions
- support organizational changes and continuous improvement initiatives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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