Pembroke Pines #50 Server

Job Overview

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Benefits

five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off

Job Description

Flanigan's is a well-established company known for its warm, caring, and friendly atmosphere that prioritizes excellent customer service. As a hospitality establishment, Flanigan's thrives on creating memorable dining experiences through the efforts of outgoing and dedicated team members. The company has cultivated a culture where serving others is not just a job, but a joy, making it a preferred employer for individuals who value community and guest satisfaction. At Flanigan's, employees are more than just workers; they are integral to a welcoming environment and an enjoyable dining experience for every guest that walks through the doors.

The role of a server at Flanigan's is crucial to the everyday success of the establishment. Servers are the first point of contact for guests and play a pivotal role in making visitors feel welcomed and appreciated. This employment opportunity is typically on a full-time or part-time basis, designed to accommodate flexible schedules for diverse applicants. The server's responsibilities go beyond taking orders; they include guiding guests through menu selections with detailed knowledge of food and beverage options, ensuring accurate order entry and delivery, and contributing to the restaurant's cleanliness and overall ambiance. This role demands excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure.

Servers at Flanigan's are also trained to uphold all company safety and sanitation standards to guarantee a safe dining environment. They collaborate with fellow employees to maintain table appearances and ensure the timely running of food and drinks, creating a seamless dining experience. Additionally, this position requires attentiveness to guests' needs and the capability to discern when to involve management for issue resolution. Accuracy in handling payments is also vital, as is participation in opening, closing, and sidework duties. The server's role is comprehensive, requiring physical stamina, as staff must be on their feet for extended periods and be capable of lifting up to 50 lbs.

This position offers a rewarding career path within a company that values its staff by providing competitive benefits, including paid vacation, health insurance options, and a 401K plan with immediate eligibility. Flanigan's invests in its employees by affording opportunities for certifications such as food safety and responsible vendor programs, ensuring team members are equipped with the necessary knowledge to maintain compliance with state regulations. With its supportive work environment and commitment to employee well-being, Flanigan's is an ideal workplace for individuals passionate about hospitality and customer service.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a server or customer service role preferred
  • ability to communicate clearly and politely with guests
  • ability to stand and walk for long periods
  • physical ability to lift up to 50 lbs
  • must pass background check
  • must complete Florida Responsible Vendor training
  • must complete food safety certification

Job Qualifications

  • Can physically stand/walk 100% of shift
  • can reach, bend, stoop frequently
  • able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
  • ability to speak, read and write English
  • ability to read and write handwritten guest checks, notes, etc
  • complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
  • complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes

Job Duties

  • Follow all company safety and sanitation policies and procedural training
  • support fellow employees in maintaining table appearance, food/drink running, etc. as needed
  • be knowledgeable regarding food and beverage menus and items, current food and/or drink promotions and specials, and answer guests' questions verbally and clearly
  • accurately write down guests' orders and enter into POS system, in a timely manner
  • retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
  • assess guests' demeanor and identify when to summon a manager
  • collect guests' payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
  • perform shift changes, opening/closing duties, assigned sidework
  • restock and maintain restroom cleanliness for guests

Job Criteria

Experience

No experience required


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