Pelican Bar Server

Sheraton New Orleans Hotel is a distinguished and historic hotel located at 500 Canal St, New Orleans, Louisiana. As part of Marriott International's portfolio, Sheraton has long been recognized as a premier destination for travelers seeking comfort, luxury, and outstanding customer service in one of America's most vibrant cities. With a history dating back to 1937, Sheraton New Orleans has built a reputation for creating memorable guest experiences through its inviting atmosphere, top-notch amenities, and dedicated staff. The hotel is well-known for its elegant event spaces, full-service restaurants, and attentive service that caters to both leisure and business travelers alike.

Joining Sheraton New Orleans means becoming part of a global community that values diversity, inclusion, and opportunity. Employees are encouraged to bring their best selves to work and contribute to the mission of making Sheraton "The Place to Meet the World." This role is full-time and non-management, providing an excellent opportunity for individuals seeking a rewarding career in the hospitality and food and beverage industry. The job offers a dynamic, fast-paced work environment with a focus on teamwork, guest interaction, and delivering exceptional service.

The position titled Guest Service Expert is designed for individuals who not only serve food and drinks but also create unique and memorable experiences for guests. From setting tables, communicating with the kitchen, engaging and serving guests, to maintaining cleanliness and organization in workspaces and storage areas, every task contributes to a seamless and enjoyable guest experience. Guest Service Experts are expected to take initiative in offering a range of guest-oriented services that enhance the overall experience.

This role requires flexibility with shifts and prefers open availability. Prior restaurant or server experience of around six months is preferred, enabling the candidate to navigate the responsibilities confidently. Essential qualities for success include maintaining professionalism in appearance and communication, adhering to company policies and safety standards, and being physically active and agile to handle demanding workplace conditions. The job entails standing, walking for extended periods, moving on potentially uneven or slippery surfaces, and performing light physical tasks such as lifting items under 50 pounds and reaching various heights.

At Sheraton New Orleans, working in this role is about more than just completing tasks; it’s about embodying the spirit of hospitality, contributing to a safe work environment, and ensuring that every guest leaves with a memorable impression. The organization champions equal employment opportunities and embraces the diverse backgrounds and experiences of its associates. This commitment creates a welcoming workplace where employees feel valued and empowered while delivering exceptional service that guests expect from a global brand like Marriott International.