Pelican Bar Runner

Sheraton New Orleans Hotel, a distinguished member of the Marriott International family, is located at 500 Canal St, New Orleans, Louisiana. Known for its rich history and commitment to exceptional hospitality, Sheraton has been a premier destination since its inception in 1937. As part of Marriott International's global portfolio, Sheraton prides itself on fostering a welcoming environment where associates from diverse backgrounds can thrive and contribute to creating memorable guest experiences. The hotel is dedicated to upholding equal opportunity employment principles, embracing diversity, and nurturing a culture where unique talents and perspectives are valued. With over 400 communities worldwide, Sheraton is committed to being 'The World’s Gathering Place,' connecting guests through engaging experiences and thoughtful service.

The Guest Service Support Expert at Sheraton New Orleans Hotel plays a vital role in ensuring the smooth operations of food and beverage services within the hotel. This full-time, non-management position is integral to building not just a service, but an experience that guests remember. The role requires employees to be on their feet for extended periods, moving around the property, setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. The Guest Service Support Expert supports the seamless flow of food and beverage operations, contributing to a safe workplace and maintaining high standards of quality and professionalism.

Pay for this position is set at $15.00 per hour, reflecting Sheraton’s commitment to fair compensation while fostering an environment that challenges employees to grow personally and professionally. Responsibilities extend beyond basic tasks to include actively participating in creating memorable dining experiences for guests. Employees must manage physical demands such as lifting, carrying, reaching, bending, and walking on uneven surfaces, ensuring efficiency and safety at all times. Sheraton emphasizes the importance of professional appearance and communication, along with adherence to company policies and procedures.

This role is suitable for candidates who may be entering the workforce or those with limited experience in the food and beverage industry. While prior experience is preferred, it is not mandatory, allowing individuals eager to start their hospitality careers an excellent opportunity for growth. Sheraton values education with a preference for a high school diploma or GED equivalent. The hotel actively supports a supportive and inclusive workplace, fostering teamwork and personal development across its diverse workforce.

Working at Sheraton New Orleans Hotel means becoming part of a legacy of hospitality excellence that spans over eight decades. Employees are encouraged to be their best, find purpose in their work, belong to a supportive community, and become the best versions of themselves. The schedule offers day and evening shifts with open availability preferred, catering to diverse lifestyles and commitments. As part of Marriott International, Sheraton provides a stable and dynamic work environment that supports career advancement and recognizes the importance of work-life balance.

The Guest Service Support Expert position represents an excellent opportunity to join a reputable hotel brand that values its employees and guests equally. With a focus on professional development, equitable opportunity, and a strong team-oriented culture, Sheraton New Orleans Hotel continues to be a top choice for hospitality professionals seeking to make a meaningful impact. Join us today and be a part of a team dedicated to delivering exceptional service, creating memorable guest moments, and fostering a thriving work environment.