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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Paid holidays
Career development opportunities
Job Description
Pei Wei is a dynamic and growing Asian restaurant chain known for delivering fresh and flavorful Asian-inspired dishes in a fast-casual setting. Established to offer guests a unique dining experience that combines traditional Asian flavors with modern culinary techniques, Pei Wei prides itself on its commitment to quality, customer service, and innovation. The brand has built a reputation for its fresh ingredients, made-to-order meals, and approachable atmosphere that appeals to a broad range of customers. Pei Wei is part of the restaurant industry, specifically focusing on fast-casual dining, where efficiency and guest satisfaction are paramount.
The Shift Leade... Show More
The Shift Leade... Show More
Job Requirements
- High school diploma or equivalent preferred
- 6 months shift lead experience for external candidates
- 4 months Pei Wei experience for internal candidates
- Certified food handler
- Ability to stand and walk for four to ten hours per shift
- Ability to lift and transport up to 30 pounds repeatedly
- Ability to hear with 100% accuracy with correction
- Ability to see at 20/20 vision with correction
Job Qualifications
- High school diploma or equivalent preferred
- Certified food handler
- Experience as a shift leader or equivalent role in a restaurant setting
- Strong leadership and communication skills
- Ability to multitask and manage time effectively
- Proficient in back-office systems related to restaurant operations
Job Duties
- Certified/trained in culinary and front-of-house operations and can perform duties and coach/verify daily
- Certified food handler and can effectively teach and execute company safety and health procedures
- Effectively communicate with team members, management, and regional support office
- Act as a role model in behaviors, dress, and guest interaction exhibiting Pei Wei behaviors and standards
- Lead the team during the shift through coaching, delegation, and verification
- Follow and execute shift responsibilities as outlined on mod checklist including admin, reporting, scheduling, cash handling, opening/closing duties, inventory/ordering
- Support onboarding and training process including scheduling
- Perform cash handling procedures according to company policies
- Handle guest relations and coach team to improve guest experience
- Escalate employee relations concerns promptly to general manager
- Attend all store manager meetings
- Execute other tasks and duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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