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Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual dining restaurant chain specializing in freshly prepared Asian-inspired cuisine. Founded with a commitment to quality and innovation, Pei Wei has carved out a unique niche in the competitive restaurant industry by focusing on delivering exceptional guest experiences while maintaining operational excellence and culinary integrity. The restaurant emphasizes a culture of safety, cleanliness, and respect, ensuring both guests and team members enjoy a welcoming environment. As a fast-growing company, Pei Wei Asian Kitchen values leadership that can inspire teams, drive sales, and uphold its brand reputation through consistent implementation of its operational standards... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to obtain safe food handlers permit within 6 months
- Must be able to reach, bend, balance, and transport objects up to 30 lbs
- Must be able to stand and walk for 8 to 10 hours per shift
- Strong sales building skills
- Excellent conflict management abilities
- Demonstrated team-building capabilities
- Proven hiring and staffing experience
- High emotional intelligence and adaptability
- Comfortable with change and constructive feedback
- Skilled at scheduling effectively
- Commitment to food safety
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team management skills
- Proven ability to drive sales and profitability
- Knowledge of food safety and sanitation regulations
- Excellent conflict management and emotional intelligence
- Effective scheduling and labor cost control skills
- Ability to handle multiple administrative tasks
- Strong communication and interpersonal abilities
- Proficient in performance management and employee development
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit through local marketing and internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and performs duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team according to internal training specifications
- Provides ongoing leadership and development to management staff
- Acts as a goodwill ambassador to the community
- Uses performance management tools to complete employee appraisals and deliver coaching
- Ensures compliance with state and federal safety and sanitation guidelines
- Oversees timely repairs and maintenance of the restaurant
- Handles administrative tasks including hiring, terminating, invoicing, payroll, and cash handling
- Performs regular line checks to maintain product quality standards
- Manages prep lists, order guides, and maintains food inventories
- Obtains and maintains appropriate safe food handlers permit
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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