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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant brand known for delivering fresh, flavorful Asian-inspired cuisine with a commitment to quality and operational excellence. Established as a leading name in the culinary landscape, Pei Wei embodies a vibrant culture that celebrates innovation, team collaboration, and outstanding guest experiences. The company operates multiple locations and strives to maintain a consistent, safe, and welcoming environment for both guests and employees. Pei Wei Asian Kitchen is dedicated to fostering a work atmosphere where team members are encouraged to grow professionally while upholding the brand's high standards of service and food quality. As a... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- Certified in Pei Wei culinary and front-of-the-house operations
- Ability to perform physical tasks including reaching, bending, balancing, and transporting objects up to 30 lbs
- Ability to stand and walk for 8 to 10 hours per shift
- Strong leadership and team management skills
- Knowledge of safety and sanitation compliance
- Effective conflict resolution abilities
- Capability to manage sales growth while maintaining profitability
- Willingness to obtain and maintain safe food handler permit
- Ability to handle administrative tasks like payroll, invoicing, and cash handling
Job Qualifications
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager experience for internal candidates
- Certified in Pei Wei culinary and front-of-the-house operations
- Demonstrated leadership and team development skills
- Strong customer service focus
- Ability to drive sales and profitability
- Knowledge of safety and sanitation regulations
- Proficient in administrative duties such as payroll and invoicing
- Effective communication and conflict management skills
- Ability to manage multiple priorities
- Skilled in performance management processes
Job Duties
- Ensures operational excellence of his or her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his or her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short or long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei culinary and front-of-the-house operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction, and feedback
- Ensures that all state and federal safety and sanitation guidelines are followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months and keeps permit current
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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