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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
team environment
Training and Development
Job Description
Pei Wei Asian Kitchen is a well-established restaurant chain renowned for offering fresh and flavorful Asian cuisine. The company prides itself on its operational excellence, commitment to quality, and focus on delivering a remarkable dining experience to its guests. As an industry leader, Pei Wei upholds rigorous standards across all its locations, emphasizing safety, sanitation, employee development, and guest satisfaction. With a strong brand presence and continued growth plans, they foster a supportive work environment that values teamwork and leadership. Joining Pei Wei means becoming part of a vibrant team dedicated to culinary innovation and exceptional service.\n\nThe General Manager at... Show More
Job Requirements
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Ability to handle physical demands including reaching, bending, balancing, and transporting objects up to 30 lbs
- Ability to stand and walk for 8 to 10 hours per shift
- Strong leadership and conflict management skills
- Proficiency in performance management and employee development
- Solid understanding of safety and sanitation guidelines
- Excellent organizational and administrative abilities
- Capability to work effectively in a fast-paced restaurant environment
Job Qualifications
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform operational duties daily
- Proven leadership and team management skills
- Strong sales and marketing acumen
- Knowledge of safety and sanitation regulations
- Skilled in financial management including payroll, invoicing, and cost control
- Excellent conflict management abilities
- Ability to build and develop effective teams
- Strong emotional intelligence and adaptability
- Effective scheduling and labor cost management
- Commitment to food safety best practices
- Demonstrated success in driving measurable business results
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and labor costs
- Safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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