Pediatric and Ortho Office- Dental Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $19.00
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Benefits

401(k)
employee discount
Retirement Plan

Job Description

Kidz and Teen Dental\/Orthodontics is a rapidly growing pediatric and orthodontic dental practice based in Carrollton. The office prides itself on offering a bright, modern, and child-friendly environment designed to promote comfort and efficiency for its young patients and their families. This establishment values a team-oriented culture focusing on mutual respect, continuous professional development, and collaboration to deliver exceptional pediatric oral healthcare services. As the practice continues to expand its operations, it seeks to recruit dedicated professionals who want to be part of a positive, technology-driven workplace that emphasizes both patient care and staff growth.

The practice is currently hiring a full-time Dental Receptionist to join its front desk team immediately. This position is essential in ensuring that the front office runs smoothly, welcoming young patients and their families with warmth and professionalism. The Receptionist will serve as the primary point of contact for patients, managing the daily administrative workflow efficiently and with a friendly approach. Paying special attention to the unique needs of children and teenagers, this role requires excellent communication skills and the ability to maintain a calm, organized environment.

The position offers an hourly wage ranging from $16 to $19 per hour, depending on applicants' background and experience. In addition to competitive compensation, the role includes benefits such as participation in a 401(k) retirement plan with matching contributions and employee discounts. The work schedule is Monday through Friday with some Saturdays open by appointment twice a month, reflecting the office’s commitment to accommodating both its staff and patients.

Candidates with prior experience in dental reception, especially those familiar with dental electronic health records (EHR) platforms like Dentrix or Dentrix Ascend, will find this role well-suited to their skills. Knowledge of dental insurance verification, clinical claim processing, and HIPAA compliance is highly valued, as is bilingual proficiency in Spanish, which helps cater to the diverse community served by the practice. The role also demands strong multitasking abilities to handle a busy multi-line phone system, manage appointments, process payments, and maintain patient records with utmost confidentiality.

In this position, the Dental Receptionist will collaborate closely with clinical and back-office team members, ensuring an integrated and patient-focused service delivery. The goal is to provide a smooth, stress-free experience for all patients and their families while supporting the office's mission of providing excellent pediatric dental and orthodontic care. The establishment offers a welcoming workplace culture that prioritizes respect, teamwork, and ongoing learning opportunities, making it an excellent choice for professionals aiming to grow within the dental healthcare field.

Job Requirements

  • Reliable and punctual
  • Detail-oriented with excellent organizational skills
  • Excellent communication and interpersonal skills
  • Strong multitasking and clerical skills including handling multi-line phone systems
  • Prior dental reception experience of one year or more
  • Ability to maintain patient confidentiality
  • Professional fluency in Spanish preferred

Job Qualifications

  • Prior experience as a dental receptionist or front desk administrator for at least one year
  • Proficiency with dental EHR software such as Dentrix or Dentrix Ascend
  • Strong communication and interpersonal skills
  • Ability to multitask effectively in a fast-paced environment
  • Familiarity with HIPAA regulations and dental terminology
  • Bilingual proficiency in Spanish preferred
  • High school diploma or equivalent

Job Duties

  • Greet patients and check them in upon arrival
  • Manage multi-line phone systems and schedule or confirm appointments
  • Gather updated patient data and verify identifications
  • Process payments and address general billing questions
  • Verify insurance details and process clinical claims
  • Manage electronic health records with strict confidentiality
  • Maintain an organized and welcoming reception area

Job Criteria

Experience

Mid Level (3-7 years)


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