PCC

LuminaSkin is a premier medical spa located in the heart of downtown San Mateo, renowned for its commitment to excellence in aesthetic care and outstanding customer service. As a trusted leader in the skincare and wellness industry, LuminaSkin specializes in providing advanced cosmetic treatments and personalized skincare solutions that promote radiant, youthful skin and long-term skin health. The spa combines cutting-edge scientific knowledge with a holistic approach to wellness, ensuring every client receives tailored care that enhances their confidence and overall well-being. LuminaSkin’s team of experienced medical practitioners and skincare professionals work collaboratively to create an inviting and polished environment where clients feel valued and cared for from the moment they step through the door.

At LuminaSkin, the full-time role offers a competitive starting wage from $30.00 per hour and requires a dedicated individual passionate about supporting the medical team and delivering exceptional front office guest services. This position is crucial in maintaining an organized, efficient, and welcoming atmosphere essential for smooth operations. The role involves managing multiple tasks such as phone handling, appointment scheduling, supporting medical practitioners, training team members, and contributing to revenue generation by promoting treatments and retail products. The ideal candidate will thrive in a dynamic, fast-paced environment and be tech-savvy with proficiency in navigating scheduling and electronic medical record (EMR) software.

The position demands a polished, professional demeanor along with strong customer service skills, ensuring every client’s needs are met with care and precision. Responsibilities include both opening and closing duties, maintaining a pristine spa environment, assisting with product inventory, and demonstrating thorough knowledge of the spa’s menu and cosmetic treatment offerings. The schedule is steady with a 40-hour workweek, primarily Monday through Friday, including rotating Saturdays, and the role requires in-person attendance at the San Mateo location.

LuminaSkin fosters a culture of wellness and continuous learning, offering comprehensive benefits such as health, dental, and vision insurance, 401(k), paid time off, and employee discounts that reinforce the company’s commitment to its team members. For those with a passion for skincare, wellness, and delivering exceptional client experiences, this opportunity at LuminaSkin represents a rewarding career path within a respected medical spa environment. Candidates with prior medical office experience, strong organizational and communication skills, and an enthusiasm for cosmetic procedures and spa lifestyles are encouraged to apply and become part of a dedicated team focused on enhancing skin health and client satisfaction.