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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability Coverage
tuition aid
Travel and lodging perks
Job Description
Stonebridge is a renowned hospitality company located in Atlanta, Georgia, dedicated to delivering superior guest experiences through its exceptional service and professional staff. Known for operating a range of well-regarded hotel properties, Stonebridge prioritizes customer satisfaction, quality, and operational excellence within the hospitality industry. The company fosters a supportive and inclusive workplace culture, emphasizing career growth and employee well-being. With a commitment to equal employment opportunities, Stonebridge ensures a diverse workforce where every team member is valued and respected. The company offers full-time employment opportunities with competitive pay and comprehensive benefits packages aimed at supporting the personal and professional lives... Show More
Job Requirements
- One month of related experience or training in a similar role
- ability to maintain guest privacy and handle confidential information
- excellent communication and organizational skills
- must be able to work various shifts including evenings, weekends, and holidays
- must be able to sit for long periods and operate telephone systems
Job Qualifications
- One month of related experience or training in a similar role
- ability to maintain guest privacy and handle confidential information
- excellent communication and organizational skills
Job Duties
- Greet guests and associates with a friendly, service-oriented approach
- answer all calls promptly and courteously, ensuring efficient service
- respond to guest inquiries regarding hotel services, facilities, and hours of operation
- deliver messages accurately and maintain guest privacy at all times
- provide accurate directions to the hotel and information about the local area
- be familiar with hotel emergency procedures and VIP guest protocols
- serve as the radio dispatcher and follow proper radio and paging procedures
- record and follow up on all guest requests, ensuring timely completion
- process wake-up calls and maintain the filing system for guest registration cards
- attend required meetings and training sessions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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