Patient Services / Retail Director Float - RWJBH North

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. The company's extensive service portfolio includes delivering high-quality food and retail services in various sectors, including healthcare, education, sports venues, business dining, and more. Aramark is rooted in service and united by a clear purpose to do great things for its employees, partners, communities, and the planet. With a strong commitment to diversity and equal employment opportunity, Aramark fosters an inclusive environment where every employee has the chance to develop their talents, fuel their passions, and achieve professional growth. The company embraces values such as respect, integrity, and innovation, supporting its workforce with comprehensive benefits and continuous learning opportunities.

The Floating Patient Services / Retail Director role is an exciting leadership position within Aramark’s Food Service Department in the Northern New Jersey region. This role oversees the planning, directing, and management of Patient Services and Retail operations, ensuring operational efficiency and adherence to financial goals, client objectives, and customer needs. The Director will be responsible for multiple unit operations, including supervising staff, maintaining quality standards, handling administrative functions, and supporting compliance with health, safety, and regulatory requirements.

In this role, the Director will maintain a positive customer service attitude and be responsive to the needs of patients and customers. Responsibilities include employee selection and performance management, supervision of meal service, inspection of dining and kitchen areas to meet sanitary standards, and monitoring food quality and safety daily. The position requires diligent record-keeping, handling cash procedures appropriately, and enforcing safety protocols. Compliance with OSHA and other local, state, and federal regulations is essential, as well as abiding by Aramark's standards of operation and business conduct policies.

The Director will play a pivotal role in addressing the specific needs of the patient population served, demonstrating knowledge of age-related patient issues. Leading and coordinating a team efficiently, this position encourages employee training, proper assignment of work, and maintaining accurate timekeeping records. The Director also manages personnel policies and handles matters related to hiring, orientation, training, evaluation, discipline, and termination in accordance with employment regulations.

This position requires considerable travel, exceeding 50% of the time, to multiple sites within the Northern New Jersey region. The role offers a competitive salary ranging from $85,000 to $100,000 annually, reflecting the level of responsibility and expertise required. Candidates seeking to make a meaningful impact in patient service and retail management within a respected global company will find this role rewarding and professionally challenging.

Aramark’s comprehensive benefits package includes medical, dental, vision coverage, work-life resources, retirement savings plans such as a 401(k), and paid time off including parental leave and disability coverage. Benefits availability depends on location and employee eligibility. Working at Aramark means joining a company that supports career development, promotes diversity and inclusion, and values its employees as key partners in delivering excellent service to clients and communities worldwide.