Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Aramark Healthcare is a division of Aramark, a global leader in food, facilities, and uniform services operating in 15 countries. Aramark Healthcare specializes in delivering comprehensive nutrition and food service management solutions to hospitals and healthcare facilities. The company is committed to enhancing the patient dining experience by providing high-quality, nutritious meals that meet healthcare standards and patient needs. Aramark's mission is rooted in service, focusing on making a positive impact for its employees, partners, communities, and the planet. They pride themselves on creating equal employment opportunities and promoting an inclusive workplace where diversity is celebrated, and all employees can thrive.
Aramark Healthcare is currently seeking a Patient Services Manager at Tewksbury Hospital in Tewksbury, Massachusetts. This full-time management role is within the Food & Nutrition Department, focusing on overseeing patient services operations. The Patient Services Manager will play a vital role in developing and executing dining solutions tailored to meet the preferences and nutritional requirements of patients and customers. This position requires interpreting government-mandated nutritional standards and implementing healthy menu plans to improve patient outcomes. The manager will be responsible for ensuring patient feeding processes are managed efficiently, maintaining quality assurance, and driving patient satisfaction scores by upholding the highest food service standards.
In this role, the Patient Services Manager will lead and supervise a team to ensure meals are prepared and delivered properly, manage the diet office and related service areas, and conduct regular rounds in patient departments and nursing units to monitor service quality. The position demands a proactive approach in safety and sanitation practices, overseeing tray line operations and room service programs to maintain consistent and superior service delivery. The manager will also foster employee motivation and engagement within a large workforce, enhancing team performance and patient experience. Proficiency in Microsoft Office and strong organizational, interpersonal, and customer service skills are essential for success in this position. Prior experience in healthcare patient services management and nutrition education will be highly valued.
Aramark offers a dynamic work environment where employees are encouraged to develop new skills, take on challenges, and contribute positively to their workplace community. This opportunity at Tewksbury Hospital offers a chance to join a respected company dedicated to innovation in patient dining services and wellness. Candidates will be part of a forward-thinking team committed to delivering excellence in healthcare food service through continuous improvement and adherence to strict nutritional and safety standards. Work responsibilities may evolve to meet organizational needs, reflecting Aramark's flexible and adaptive culture.
Aramark Healthcare is currently seeking a Patient Services Manager at Tewksbury Hospital in Tewksbury, Massachusetts. This full-time management role is within the Food & Nutrition Department, focusing on overseeing patient services operations. The Patient Services Manager will play a vital role in developing and executing dining solutions tailored to meet the preferences and nutritional requirements of patients and customers. This position requires interpreting government-mandated nutritional standards and implementing healthy menu plans to improve patient outcomes. The manager will be responsible for ensuring patient feeding processes are managed efficiently, maintaining quality assurance, and driving patient satisfaction scores by upholding the highest food service standards.
In this role, the Patient Services Manager will lead and supervise a team to ensure meals are prepared and delivered properly, manage the diet office and related service areas, and conduct regular rounds in patient departments and nursing units to monitor service quality. The position demands a proactive approach in safety and sanitation practices, overseeing tray line operations and room service programs to maintain consistent and superior service delivery. The manager will also foster employee motivation and engagement within a large workforce, enhancing team performance and patient experience. Proficiency in Microsoft Office and strong organizational, interpersonal, and customer service skills are essential for success in this position. Prior experience in healthcare patient services management and nutrition education will be highly valued.
Aramark offers a dynamic work environment where employees are encouraged to develop new skills, take on challenges, and contribute positively to their workplace community. This opportunity at Tewksbury Hospital offers a chance to join a respected company dedicated to innovation in patient dining services and wellness. Candidates will be part of a forward-thinking team committed to delivering excellence in healthcare food service through continuous improvement and adherence to strict nutritional and safety standards. Work responsibilities may evolve to meet organizational needs, reflecting Aramark's flexible and adaptive culture.
Job Requirements
- minimum of a bachelor’s degree or equivalent experience
- 1-2 years experience in food service supervision or management
- experience in healthcare patient services management
- strong proficiency in microsoft office
- excellent interpersonal and customer service skills
- ability to motivate and manage large teams
- knowledge of nutrition education preferred
Job Qualifications
- requires at least 1-2 year experience in a food service supervisor or management role
- bachelor’s degree or equivalent experience
- healthcare patient services management experience required
- experience managing motivating and engaging a large workforce
- proficiency with microsoft office programs required
- excellent interpersonal customer services and organizational skills required
- nutrition education and or background preferred
Job Duties
- manages patient food service activities complying with established standards
- leads patient service staff to ensure meals are properly prepared and delivered to patients
- conducts rounds on patients departments nursing
- oversees the diet office floor stock host hostesses and the service ambassador program
- records safety and sanitation compliance
- supervises tray line operation and or the room service program
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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