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Patient Services Manager - Food Service

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
flexible scheduling

Job Description

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Known for its commitment to service excellence and sustainability, Aramark is dedicated to improving lives and supporting communities and the environment. The company fosters a culture where employees are valued, their talents are nurtured, and professional growth is encouraged, ensuring a rewarding and inclusive workplace. Aramark’s mission is deeply rooted in service, aiming to make a positive impact through its dedicated team and innovative food and facilities solutions. The company emphasizes equal employment opportunities and inclusivity, embracing diversity across... Show More

Job Requirements

  • At least two years of patient food service experience
  • Some management experience preferred
  • Bachelor's degree or equivalent experience
  • Ability to lead and develop teams
  • Knowledge of nutritional standards in healthcare
  • Excellent customer service skills
  • Strong communication and organizational skills

Job Qualifications

  • Requires at least two years of patient food service experience
  • Some management experience is preferred
  • Bachelor's degree or equivalent experience

Job Duties

  • Manages patient food service activities complying with established standards
  • Leads patient service staff to ensure meals are properly prepared and delivered to patients
  • Conducts rounds on patients and departments
  • Oversees the diet office and the service ambassador program
  • Records safety and sanitation compliance
  • Supervises tray line operation and the room service program
  • Leverages Aramark's coaching model to engage and develop team members
  • Rewards and recognizes employees
  • Ensures individual and team performance meets objectives and client expectations
  • Plans and leads daily team briefings
  • Ensures safety and sanitation standards in all operations
  • Maintains effective client and customer rapport
  • Identifies client needs and communicates operational progress
  • Demonstrates excellent customer service using Aramark's standard service model
  • Assists with the completion and maintenance of financial statements relevant to the department
  • Delivers client and company financial targets
  • Adopts Aramark processes and systems and educates teams on key performance metrics
  • Creates value through efficient operations, cost controls, and profit management
  • Complies with Operational Excellence fundamentals by meeting food and labor initiatives
  • Ensures team is trained and able to execute
  • Supervises team regarding production, quality, and control
  • Maintains a safe and healthy environment for clients, customers, and employees
  • Complies with all applicable policies, rules, and regulations including safety, health, wage, and hour requirements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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