Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Aramark Healthcare, a leading provider of food and nutrition services within the healthcare industry, is presently seeking a dedicated Patient Services Manager to join their team at Baylor University Medical Center in Dallas, TX. As a part of Aramark Healthcare's commitment to delivering quality care and support, this role plays a pivotal part in enhancing patient experience by overseeing the Patient Services Operation within the Food & Nutrition Department. Aramark Healthcare focuses on bringing innovative and tailored dining solutions to meet the diverse needs and tastes of patients and customers alike.
Aramark operates in 15 countries worldwide and serves millions of guests daily, emphasizing a culture rooted in service and united by a shared purpose. Their commitment extends beyond delivering meals to creating an environment where employees can grow their talents, pursue their passions, and find a meaningful career path. At Aramark, diversity and inclusion are core principles, ensuring equal opportunity and respect for all employees.
The Patient Services Manager role at Baylor University Medical Center involves significant responsibility for managing and optimizing patient food service activities. This includes ensuring that meals are prepared and delivered in compliance with established standards, championing nutritional excellence by interpreting government-mandated nutritional standards, and leading the development and execution of healthy menu implementation plans. In this position, the manager will work closely with patients, dietitians, and clinical teams to provide dining experiences that promote wellness and satisfaction.
In addition to managing day-to-day operations, the Patient Services Manager leads the patient service staff to uphold quality, safety, and sanitation standards. Monitoring the tray line operation and room service program falls within this role, along with supervising the diet office and service ambassador program. This leadership position requires balancing operational excellence with client relationship management, financial performance, productivity, and compliance with health and safety regulations.
Leaders at Aramark are empowered to use the company’s coaching model to engage, motivate, and develop team members, fostering a workplace culture of recognition and high performance. They are accountable for planning team briefings, ensuring safety standards, and financially managing departmental goals by utilizing operational data, inventory trends, and performance metrics.
Overall, this role offers a compelling opportunity to influence patient care through personalized nutrition and service excellence within one of Dallas's foremost medical centers. Candidates who join Aramark Healthcare in this capacity embark on a career path that values professional development, service innovation, and meaningful impact in healthcare food services. Prospective employees are invited to explore this dynamic work environment where teamwork and a shared commitment to patient wellbeing take center stage.
Aramark operates in 15 countries worldwide and serves millions of guests daily, emphasizing a culture rooted in service and united by a shared purpose. Their commitment extends beyond delivering meals to creating an environment where employees can grow their talents, pursue their passions, and find a meaningful career path. At Aramark, diversity and inclusion are core principles, ensuring equal opportunity and respect for all employees.
The Patient Services Manager role at Baylor University Medical Center involves significant responsibility for managing and optimizing patient food service activities. This includes ensuring that meals are prepared and delivered in compliance with established standards, championing nutritional excellence by interpreting government-mandated nutritional standards, and leading the development and execution of healthy menu implementation plans. In this position, the manager will work closely with patients, dietitians, and clinical teams to provide dining experiences that promote wellness and satisfaction.
In addition to managing day-to-day operations, the Patient Services Manager leads the patient service staff to uphold quality, safety, and sanitation standards. Monitoring the tray line operation and room service program falls within this role, along with supervising the diet office and service ambassador program. This leadership position requires balancing operational excellence with client relationship management, financial performance, productivity, and compliance with health and safety regulations.
Leaders at Aramark are empowered to use the company’s coaching model to engage, motivate, and develop team members, fostering a workplace culture of recognition and high performance. They are accountable for planning team briefings, ensuring safety standards, and financially managing departmental goals by utilizing operational data, inventory trends, and performance metrics.
Overall, this role offers a compelling opportunity to influence patient care through personalized nutrition and service excellence within one of Dallas's foremost medical centers. Candidates who join Aramark Healthcare in this capacity embark on a career path that values professional development, service innovation, and meaningful impact in healthcare food services. Prospective employees are invited to explore this dynamic work environment where teamwork and a shared commitment to patient wellbeing take center stage.
Job Requirements
- At least two years of patient food service experience
- some management experience preferred
- bachelor degree or equivalent experience
Job Qualifications
- At least two years of patient food service experience
- some management experience preferred
- bachelor degree or equivalent experience
Job Duties
- Manages patient food service activities, complying with established standards
- leads patient service staff to ensure meals are properly prepared and delivered to patients
- conducts rounds on patients/departments
- oversees the diet office and the service ambassador program
- records safety and sanitation compliance
- supervises tray line operation and/or the room service program
- leverages Aramark's coaching model to engage and develop team members
- rewards and recognizes employees
- ensures individual and team performance meets objectives and client expectations
- plans and leads daily team briefings
- ensures safety and sanitation standards in all operations
- maintains effective client and customer rapport
- identifies client needs and communicates operational progress
- demonstrates excellent customer service using Aramark's standard service model
- assists with financial statements relevant to the department
- delivers client and company financial targets
- adopts Aramark processes and systems and educates teams on key levers to improve margins
- creates value through efficient operations, cost controls, and profit management
- complies with Operational Excellence fundamentals by meeting food and labor initiatives
- trains and supervises team regarding production, quality, and control
- maintains a safe and healthy environment and complies with policies, safety, health, and wage regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
