Patient Services Manager 2

Sodexo is a global leader in quality of life services, dedicated to improving the everyday experiences of people worldwide. With a strong commitment to innovation and customer satisfaction, Sodexo partners with diverse clients to deliver comprehensive solutions in food service, facilities management, and integrated services. Their broad expertise spans multiple industries including healthcare, corporate, education, and more, making them a trusted name in providing exceptional services that enhance wellbeing and performance.

Located in Tampa, Florida, Tampa General Hospital stands as a prestigious 1,200-bed specialty teaching hospital known for excellence in patient care and clinical services. As the number two overall hospital in Florida according to U.S. News rankings, it provides a dynamic environment where quality, safety, and patient-centered care are paramount. Sodexo oversees the healthcare food service at this esteemed facility, ensuring that patient dining and service standards meet the highest levels of satisfaction.

The Patient Services Manager 2 role at Tampa General Hospital represents an exciting leadership opportunity within Sodexo's healthcare Food Service team. This position is crucial in driving excellence in patient dining experiences by managing and developing service programs aimed at exceeding patient and customer satisfaction. The manager will oversee the entire Patient Dining Program, including daily meal rounding and service recovery practices. Collaboration is key in this role, as the manager will work closely with clinical staff, food service teams, and interdisciplinary groups to continually enhance the patient experience.

Key responsibilities include conducting tray assessments to ensure food quality, presentation, and accuracy, and maintaining compliance with Sodexo’s Gold Check standards to support successful regulatory inspections and audits. The position involves significant management duties, including the direct supervision and development of hourly associates. Strong leadership is essential for fostering a culture consistent with Sodexo CARES values—Compassion, Accountability, Respect, Enthusiasm, and Service.

Sodexo offers a competitive compensation package that reflects candidates’ education, experience, skills, and training. Beyond salary, Sodexo provides comprehensive benefits designed to support employee wellbeing and professional growth, including medical, dental, and vision care, wellness programs, 401(k) matching, paid time off, and career growth opportunities with tuition reimbursement options.

This Patient Services Manager 2 role provides a fulfilling career path for professionals with a passion for healthcare food service leadership, a commitment to patient-focused care, and a desire to contribute to one of Florida’s top hospitals. The ideal candidate possesses excellent communication skills, knowledge of nutrition and specialized diets, and experience in managing healthcare or food service operations. Joining Sodexo at Tampa General Hospital presents a chance to be part of a respected organization that values diversity, inclusion, and equal employment opportunities, creating a supportive and dynamic work environment where every team member’s contributions are valued and respected.