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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,600.00 - $83,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in quality of life services, dedicated to improving the everyday experiences of people worldwide. With a strong commitment to innovation and customer satisfaction, Sodexo partners with diverse clients to deliver comprehensive solutions in food service, facilities management, and integrated services. Their broad expertise spans multiple industries including healthcare, corporate, education, and more, making them a trusted name in providing exceptional services that enhance wellbeing and performance.

Located in Tampa, Florida, Tampa General Hospital stands as a prestigious 1,200-bed specialty teaching hospital known for excellence in patient care and clinical services. As the number two ove... Show More

Job Requirements

  • associate's degree or equivalent experience
  • 2 years management experience
  • 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
  • excellent leadership and communication skills
  • passion for patients and customers to ensure Sodexo CARES behaviors are followed daily
  • knowledge of nutrition and specialized diets
  • experience with oversight of diet offices
  • strong management skills, preferably in healthcare

Job Qualifications

  • associate's degree or equivalent experience
  • minimum 2 years management experience
  • minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, or mall food courts
  • excellent leadership and communication skills
  • knowledge of nutrition and specialized diets
  • strong management skills, preferably in healthcare
  • ability to implement company policies and maintain high standards

Job Duties

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
  • oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
  • perform tray assessments to ensure food quality and presentation and tray accuracy
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
  • perform management functions that include direct supervision of hourly associates including employee development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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