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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,600.00 - $83,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in providing integrated food services and facilities management solutions, dedicated to enhancing the quality of life in the communities it serves. With a strong commitment to improving day-to-day experiences, Sodexo operates across various sectors including healthcare, education, corporate, and government, delivering a wide range of services tailored to meet the specific needs of its clients. At its core, Sodexo embodies values such as compassion, accountability, respect, enthusiasm, and service, which collectively shape the company culture and guide its interactions with customers, clients, and employees. These guiding principles not only drive operational excellence but also promote... Show More

Job Requirements

  • Associate's degree or equivalent experience
  • Two years of management experience
  • Two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
  • Excellent leadership and communication skills
  • Knowledge of nutrition and specialized diets
  • Ability to maintain the highest of standards and implement company policies
  • Passion for patients and customers ensuring Sodexo CARES behaviors are followed daily
  • Strong management skills preferably in healthcare

Job Qualifications

  • Associate's degree or equivalent experience
  • Two years of management experience
  • Two years of experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, or mall food courts
  • Excellent leadership and communication skills
  • Knowledge of nutrition and specialized diets
  • Strong management skills preferably in healthcare
  • Ability to implement company policies and maintain high standards

Job Duties

  • Evaluate and develop service levels for the overall patient services program targeted to exceed patient and customer satisfaction
  • Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
  • Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
  • Perform tray assessments to ensure food quality and presentation and tray accuracy
  • Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
  • Perform management functions that include direct supervision of hourly associates including employee development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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