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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,975.00 - $91,850.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in integrated facilities management and food services, dedicated to improving the quality of life for individuals and communities. Operating in numerous countries worldwide, Sodexo partners with diverse organizations including healthcare institutions, educational establishments, and corporate entities to provide exceptional services ranging from food service and catering to facilities management and support services. The company's emphasis on service excellence, sustainability, and social responsibility drives its operations, creating positive experiences for clients and employees alike.

Located in San Diego, California, Sharp Memorial Hospital is known for delivering exceptional patient care within a compassionate environment. To further en... Show More

Job Requirements

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering, institutional services, or mall food courts
  • Excellent leadership and communication skills
  • Knowledge of nutrition and specialized diets in a healthcare setting
  • Ability to work collaboratively in a fast-paced environment
  • Passion for creating a memorable patient experience

Job Qualifications

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering, institutional services, or mall food courts
  • Knowledge of nutrition and specialized diets in healthcare settings
  • Strong leadership and communication skills
  • Ability to collaborate in a fast-paced environment
  • Registered Dietitian (RD), Certified Dietary Manager (CDM), or Nutrition degree preferred

Job Duties

  • Evaluate and enhance service levels for the Patient Services Program to exceed satisfaction goals
  • Oversee Sodexo’s Patient Dining Program, including daily meal rounding and service recovery
  • Collaborate with clinical, foodservice, and interdisciplinary teams to improve the patient experience
  • Conduct tray assessments to ensure food quality, presentation, and accuracy
  • Lead compliance and regulatory inspections maintaining Sodexo standards
  • Manage staff schedules and provide leadership to ensure service excellence
  • Address patient and customer feedback promptly to resolve issues

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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