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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,975.00 - $91,850.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, committed to improving quality of life for individuals and organizations through comprehensive and innovative solutions. Operating in various sectors including healthcare, education, corporate, and government services, Sodexo delivers integrated services designed to enhance the experience of clients and their customers. Known for its strong emphasis on diversity, inclusion, and employee respect, Sodexo fosters an inclusive working environment where every employee's voice is valued. The company prioritizes sustainability, social responsibility, and economic progress in its operations worldwide.

At Sharp Memorial Hospital in San Diego, California, Sodexo is seeking a Pat... Show More

Job Requirements

  • associate's degree or equivalent experience
  • minimum 2 years of management experience
  • minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, or mall food courts
  • excellent leadership and communication skills
  • strong passion for creating a memorable patient experience every day
  • knowledge of nutrition and specialized diets in a healthcare setting
  • ability to work collaboratively and maintain service excellence in a fast-paced environment

Job Qualifications

  • associate's degree or equivalent experience
  • minimum 2 years of management experience
  • minimum 2 years of work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, or mall food courts
  • excellent leadership and communication skills
  • knowledge of nutrition and specialized diets in a healthcare setting
  • ability to work collaboratively and maintain service excellence in a fast-paced environment
  • registered dietitian (RD), CDM, or nutrition degree preferred

Job Duties

  • evaluate, develop, and enhance service levels for the Patient Services Program to exceed patient and customer satisfaction goals
  • oversee Sodexo’s Patient Dining Program, including daily meal rounding and effective service recovery
  • collaborate closely with clinical, foodservice, and interdisciplinary teams to enhance the overall patient experience
  • conduct tray assessments to ensure food quality, presentation, and tray accuracy
  • exceed Sodexo standards for Gold Checks and successfully lead through regulatory and compliance inspections

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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