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Patient Services Manager 1

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,660.00 - $65,560.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in quality of life services, dedicated to enhancing the well-being of individuals and communities through innovative food services and facility management solutions. As a leading provider of food and facilities management services worldwide, Sodexo operates across various industries including healthcare, education, corporate, and government sectors. The company’s mission is to help its clients create better everyday experiences for their customers and employees by delivering personalized, high-quality services that improve overall satisfaction and operational efficiency.

Sodexo is currently seeking a Patient Services Manager to oversee the patient dining program at McClaren Macomb in Mount Clem... Show More

Job Requirements

  • associate’s degree or equivalent experience
  • excellent leadership and communication skills
  • knowledge of nutrition and specialized diets
  • experience with oversight of diet offices
  • strong management skills preferably in healthcare

Job Qualifications

  • associate's degree or equivalent experience
  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
  • passion for patients and customers to ensure Sodexo CARES behaviors are followed daily
  • knowledge of nutrition and specialized diets
  • experience with oversight of diet offices
  • strong management skills, preferably in healthcare

Job Duties

  • evaluate and develop service levels for the overall patient services program targeted to exceed patient and customer satisfaction
  • oversee Sodexo’s patient dining program and daily meal rounding inclusive of service recovery
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
  • perform tray assessments to ensure food quality and presentation and tray accuracy
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
  • perform management functions that include direct supervision of hourly associates including employee development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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