Patient Services Lead - Clovis Community Medical Center

Our hiring establishment is a healthcare facility dedicated to providing exceptional patient care, including high-quality and nutritionally appropriate meals to patients and staff across various service areas. We prioritize not only health and safety compliance but also customer satisfaction and seasonal menu adaptations to cater to diverse dietary needs and preferences. The facility emphasizes stringent food preparation and sanitation standards following HACCP guidelines, infection control standards, and regulatory requirements at the federal, state, and local levels. We foster a respectful and fair working environment, adhering to human resource policies, and providing ongoing staff training and development opportunities. Our team-based approach involves daily communication and collaboration to ensure efficient and smooth department operations.

The role available is crucial in maintaining and enhancing our food service quality and operational efficiency. This position offers a pay rate of $23.13 per hour and entails a comprehensive range of responsibilities including overseeing meal production functions, verifying diets, managing purchasing within budget constraints, and preparing food cost reports. The incumbent plays an essential role in daily assessment of patient satisfaction with meal services and implements improvement strategies where necessary. Additionally, the role requires monitoring and ensuring staff compliance with food safety, sanitation, and infection control standards alongside safety protocols. The successful candidate also contributes to scheduling, performance evaluations, orientation, and training programs, reinforcing high standards for employee conduct and departmental security. The position demands strong communication skills to lead team meetings, enforce safety standards, and foster interdepartmental relationships. Candidates will have the opportunity to work in a dynamic healthcare environment focusing on quality, safety, and customer satisfaction, supporting the overall mission of delivering excellent patient services.