Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
hearing aid benefits
PTO
Paid sick and safe time
6 Paid Holidays Annually
Job Description
Audibel is a leader in hearing healthcare, setting a new standard of excellence by prioritizing the unique needs of each patient through its Patient Journey philosophy. This philosophy is central to the company’s mission, ensuring that patients are carefully guided in selecting the best hearing aid styles and technology to enhance their lifestyle. Audibel operates as a specialized hearing healthcare provider, focused on delivering personalized care and innovative solutions to individuals with hearing challenges. The company’s commitment to professional growth, innovation, and teamwork creates a supportive environment where employees and patients alike can thrive.
The Patient Services Coordinator ... Show More
The Patient Services Coordinator ... Show More
Job Requirements
- High school diploma preferred or equivalent work history
- 1-2 years experience in a customer service or retail position preferred
- Proficient computer skills and knowledge of Microsoft Office programs
- Industry familiarity encouraged
- Ability to manage all confidential information with complete discretion
Job Qualifications
- High school diploma preferred or equivalent work history
- 1-2 years experience in a customer service or retail position preferred
- Proficient computer skills and knowledge of Microsoft Office programs
- Industry familiarity encouraged
- Ability to manage all confidential information with complete discretion
Job Duties
- Acknowledge, greet and service all guests in a friendly, professional manner
- Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports
- Utilize elevated customer service approach and communication style when working with patients
- Direct and answer calls in a timely, professional fashion
- Strategically manage patient schedule on behalf of Clinic Team
- Understand, support and track current marketing initiatives for the clinic
- Organize office, maintain supplies, and ensure accurate patient files
- Protect patients privacy, collect insurance information, and complete insurance authorization
- Maintain day-to-day operational procedures
- Lead Morning Huddle on behalf of Clinic Team at the start of each day
- Make deposits and maintain cashbox
- Reconcile all deposits daily and report weekly
- Support Northland Employee Corporate and/or Department guidelines
- Check and verify quality
- React to change productively and handle other essential duties as assigned
- Assist with development of clinic performance
Job Location
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