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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $24.00
Work Schedule
Standard Hours
Flexible
Benefits
medical health care
dental care
vision plan
401-k with matching component
Life insurance
short-term disability
long-term disability
wellness programs
Perks programs
Job Description
This job opportunity is with a specialized rheumatology outpatient infusion suite located in Macon, GA. The establishment focuses on providing expert care to patients suffering from rheumatologic conditions by offering infusion therapies in a dedicated clinical setting. This type of medical facility is committed to delivering comprehensive patient-centered care while maintaining high standards of clinical excellence and administrative efficiency. In this environment, patient comfort and smooth operational flow are prioritized to support both healthcare professionals and patients throughout their treatment journey.
The position available is for a full-time Patient Services Coordinator, working 36 hours per week, Monday through Th... Show More
The position available is for a full-time Patient Services Coordinator, working 36 hours per week, Monday through Th... Show More
Job Requirements
- High school diploma or equivalent required
- Some receptionist or office experience preferred
- Proficiency with computer systems and Microsoft Outlook, Office Word, and Excel required
- Must successfully complete required e-learning courses within 90 days of occupying position
- Demonstrates adaptability by handling work challenges confidently and adjusting to multiple demands in a fast-paced environment
- Shows work commitment by setting high standards of performance and working efficiently
- Commits to quality by emphasizing the need to deliver quality services
Job Qualifications
- High school diploma or equivalent required
- Some receptionist or office experience preferred
- Proficiency with computer systems and Microsoft Outlook, Office Word, and Excel required
- Must successfully complete required e-learning courses within 90 days of occupying position
- Demonstrates adaptability by handling day-to-day work challenges confidently and adjusting to multiple demands in a fast-paced environment
- Shows work commitment by setting high standards of performance and working efficiently
- Commits to quality by emphasizing the need to deliver quality services
Job Duties
- Greets patients to the infusion suite in a prompt, courteous and professional manner
- Checks in patients and informs clinical staff of patient arrival
- Provides and explains paperwork for the patient to complete prior to examination
- Collects, proofs for completeness, and files patient forms into the EMR
- Updates demographics and insurance information in the system
- Collects co-pays and balances
- provides receipt
- Answers, screens, and responds to routine questions, routing to appropriate personnel as indicated, or taking thorough messages if necessary personnel is unavailable
- Checks and communicates messages in an accurate and timely manner according to procedures, documenting accordingly
- Checks patients out after discharge from appointment by infusion Registered Nurse
- Schedules returning appointments in accordance with physician order and insurance approval
- Provides patients with appointment details and confirmation calls prior
- Records patient cancellations and missed appointments
- reschedules appointments
- notifies appropriate staff of the cancellation and makes note in patient chart
- Provides general administrative support by electronically filing charts and forms and sorting inbound emails, correspondence, or faxes
- Maintains infusion suite in a neat and orderly manner
- Maintains a legible supply of forms and appropriate office and medical supplies
- Unboxes and checks in medication inventory upon receipt, labeling and storing medications
- Completes medication inventory counts at the end of each day worked
- communicates any concerns to clinical and business office teams
- Enters new patients and/or changes in therapy into the EMR
- monitors approval status and schedules patients once approved
- provides updates to provider or patient throughout the approval process
- Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient records
- Performs other duties as requested or assigned
- May type memos and forms
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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