Patient Services Coordinator

Palm Coast, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $30,829.33 - $34,734.07

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Paid Time Off

401k retirement and savings plan

Career growth opportunities

Leadership development

Tuition Reimbursement

Job Description

CORA Physical Therapy is a renowned outpatient therapy provider specializing in orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our clinic is committed to delivering exceptional patient care grounded in our core value of 'Treating Everyone Right.' With a team of passionate and experienced clinicians, we strive to create a supportive and compassionate environment where patients receive not just treatment but a positive and encouraging rehabilitation experience. Our community-centered approach and dedication to quality service have made CORA a trusted name in physical therapy services across our locations.

As a Patient Services Coordinator at CORA, ... Show More

Job Requirements

High school diploma or GED required
Previous customer service experience within the last two years required
Proficiency with Microsoft Office Suite (Word and Excel) required
Strong time-management and organizational skills
Superior written and verbal communication skills
High level of personal integrity, reliability, and honesty
Ability to work effectively in teams and autonomously in a fast-paced environment

Job Qualifications

High school diploma or GED
Previous customer service experience within the last two years
Proficiency with Microsoft Office Suite (Word and Excel)
Strong time-management and organizational skills
Superior written and verbal communication skills
High level of personal integrity, reliability, and honesty
Ability to work effectively in teams and autonomously in a fast-paced environment

Job Duties

Warmly greet and build rapport with patients through in-person and phone interactions
Answer incoming calls promptly and politely
screen calls and take/relay messages as necessary
Verify patient insurance for outpatient therapy benefits (applicable locations only)
Manage incoming physician referrals and prescriptions
Provide communication on first visit expectations to all new patients
Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit)
Scan patient insurance cards, ID cards, and all other pertinent paperwork to patient files
Collect co-pay/deductible payments and provide a receipt with each transaction
Balance daily collection of cash/checks/credit cards at the end of each day
Submit daily charges to Clinic Manager
Maintain a tidy and welcoming appearance of waiting room, office space, and therapy gym
sanitize therapy office/gym per CDC guidelines

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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