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Patient Service/Front Desk Coordinator Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $29,743.55 - $37,923.39
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Benefits

vision coverage
associate discounts
Career development training programs
Inclusive team environment
opportunities for professional growth

Job Description

MyEyeDr. is a premier healthcare provider specializing in vision care, known for its unique total vision care concept combined with a retail experience. The company thrives on delivering exceptional eye care services while providing a broad selection of stylish eyewear to meet the diverse needs of patients. MyEyeDr. is a high-growth organization focused on making healthcare accessible and prioritizing personalized patient interactions. They work with a variety of insurance plans, ensuring their services are accessible to many. The culture at MyEyeDr. emphasizes inclusivity, a collaborative team environment, and ongoing professional development to support both associates and patients in meaningful ways.... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or administrative support
  • Strong communication skills
  • Ability to multitask and manage time effectively
  • Availability to work some weekend and evening shifts
  • Proficiency in computer operations
  • Positive and professional attitude
  • Ability to work collaboratively in a team environment

Job Qualifications

  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  • Organized with the ability to prioritize multiple tasks under pressure
  • Friendly, caring, and patient-centric with excellent oral and written communication skills
  • Ability to multitask and adapt in a fast-paced environment
  • Professional attitude with problem solving skills
  • Team player with flexibility to wear multiple hats
  • Computer savvy

Job Duties

  • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
  • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
  • Assist in appointment confirmations and patient outreach in partnership with doctor availability
  • Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
  • Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
  • Collaborate with doctor(s) and team members to provide seamless patient experience

Job Location

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