Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $29,743.55 - $37,923.39
Benefits
vision coverage
associate discounts
Career development training programs
Inclusive team environment
opportunities for professional growth
Job Description
MyEyeDr. is a premier healthcare provider specializing in vision care, known for its unique total vision care concept combined with a retail experience. The company thrives on delivering exceptional eye care services while providing a broad selection of stylish eyewear to meet the diverse needs of patients. MyEyeDr. is a high-growth organization focused on making healthcare accessible and prioritizing personalized patient interactions. They work with a variety of insurance plans, ensuring their services are accessible to many. The culture at MyEyeDr. emphasizes inclusivity, a collaborative team environment, and ongoing professional development to support both associates and patients in meaningful ways.... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or administrative support
- Strong communication skills
- Ability to multitask and manage time effectively
- Availability to work some weekend and evening shifts
- Proficiency in computer operations
- Positive and professional attitude
- Ability to work collaboratively in a team environment
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized with the ability to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric with excellent oral and written communication skills
- Ability to multitask and adapt in a fast-paced environment
- Professional attitude with problem solving skills
- Team player with flexibility to wear multiple hats
- Computer savvy
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Location
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